FITTED EQUIPMENT
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Questions
If you have questions about your product,
parts, accessories or authorised services:
• Visit www.thetford-europe.com
• If you cannot solve a problem, contact the
authorised local Service Centre or Thetford
Customer Service in your country.
Warranty
Thetford BV offers the end users of its
products a three-year-warranty. In case
of malfunction within the warranty period,
Thetford will replace or repair the product.
In this situation, the costs of replacement,
labour costs for the replacement of defective
components and/or the costs of the parts
themselves will be paid for by Thetford.
Purchased space parts carry a one-year-
warranty. Any fitting and/or labour costs are
not covered by warranty.
1. To submit a claim under this warranty, the
user must take the product to an authored
Thetford Service Partner. The claim will be
assessed there.
2. Components replaced during repair under
warranty become the property of Thetford.
3. This warranty does not prejudice current
consumer protection laws.
4. This warranty is not valid in the case of
products that are used for commercial
purposes.
5. Warranty claims falling into one of the
following categories will not be honoured:
• The product has been improperly used
or the instructions in the manual have not
been followed
• The product has not been installed in
accordance with the instructions
• Modifications have been made to the
product
• The product has been repaired but not by
an authorised Thetford Service Partner
• The serial number or product code has
been tampered with or removed
• The product has been damaged by
misuse
HOB
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