Altiris Deployment Solution™ from Symantec User’s Guide 128
Note
If you cannot perform a remote-control operation from the selected managed
computer, you can change this client setting by using the Remote Control options
in the Change Agent Settings command. The default setting is to not allow
remote control of the managed computer. See Proxy on page 115.
2. From the Remote Control window, you can execute the following commands:
3. To end a Remote Control session, click Control > Close Window in the Remote
Control window.
Send files during remote control
Click to send files to the managed computer that is remotely controlled. Enter the name
of the source file to be copied and the destination path on the managed computer. Select
the required compression and encryption options.
Toolbar
Chat Click to open a chat session with the selected managed computer.
This starts a chat session between the console computer and the
managed computer. The chat session opens a chat window that lets
you send messages back and forth between the Deployment
Console and the managed computer. If you start a chat session
while controlling multiple computers in a single window, the chat
session is only between the Deployment Console and the master
client.
Refresh Click to update the screen view of the managed computer.
Ctrl+Alt+Delet
e
Click to select Restart or Logon options for the managed
computer.
Note
The managed computer must be running Windows and have the
keyboard and mouse driver installed for this feature to be
available.
Send File See Send files during remote control on page 129.
Toggle Control Click to toggle between the view of control access of the managed
computer (default) and of access only of the managed computer.
Control menu
Disable Input
from the Client
Click to prohibit the user of the managed computer from using the
keyboard or mouse during the remote-control session.
Close Window Click to close the remote control window of the managed computer.
View menu
Refresh Click to refresh the view of the screen.
Fit to Window If this option is selected, the client display image becomes the
same size as the Remote Control window. If this option is not
selected, the image retains the size of the client display.
Color Depth See Remote control properties on page 129.
Properties See Remote control properties on page 129.
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