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T-Mobile 5G Gateway User Guide
5. With the SIM door open, press the pre-installed SIM card into the slot and the SIM card pops
out
6. Carefully remove the pre-installed SIM card
7. Insert and press the new SIM card into the slot
8. Be sure the SIM card clicks into place to ensure that it is properly installed
9. Close the cover of the SIM card slot and ensure the cover is securely closed on the SIM door
setup.
You can reset the gateway using a paperclip and the Reset port, which is located on the device’s
backside.
1. Press-and-hold a paperclip in the Reset port for 5 seconds
2. Withdraw the paperclip. LCD shows:
• Factory reset in progress
• T-Mobile animated logo
• Power up animation
3. On the LCD, press OK on the LCD panel and you will see the Connection screen
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