22
Find the latest info and a step by step setup video
at talktalk.co.uk/tvselfinstall
The user guide provided will also give you more help with using
and getting the most from your TV service.
Troubleshooting
Why do I need an aerial?
All Freeview channels are delivered through your TV aerial. If you currently
receive a good signal with stable picture and sound, you’ll be able to receive
Freeview using your existing TV aerial.
My TalkTalk router is in a different room to my TV
We strongly recommend you use TalkTalk Powerline Adapters, in order to
support the channels in our TV Boosts (e.g. Entertainment Extra, Sky Sports,
Sky Movies). You can order these from talktalk.co.uk/shop
There is a problem with my picture quality
Check that all the cables are connected securely, or try retuning your Freeview
channels. If that doesn’t work you may need a new aerial or repair work to your
existing aerial. You can find a qualified engineer from the Confederation of
Aerial Engineers at cai.org.uk or the Registered Digital Installers at rdi-lb.co.uk
There is no sound when I am watching TV
Check that your HDMI or SCART cable is connected securely. You should also
make sure you press the
+
Vol.
button on your TV remote.
Get help
TT4286 TT SELF INSTALL GUIDE AMENDS AUG TVSIGUIDE0813V5 V11.indd 22 03/10/2013 15:31
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