19
Models 340/341/342
Troubleshooting
PROBLEM PROBABLE CAUSE REMEDY
5. Unable to remove the drive shaft. a. There is lubrication on the square
end of the drive shaft.
a. Remove lubrication from the
square end of the drive shaft.
b. The corners of the drive shaft
and/or drive coupling are bent.
b. Replace the drive shaft and/or
drive coupling.
6. There is excessive mix leakage in
the rear drip pan.
a. There is improper or inadequate
lubrication on the drive shaft o-ring
or seal.
a. Use an approved food grade
lubricant (Example: Taylor Lube)
and follow the lubrication
procedures.
b. Bad or missing o-ring or seal on
drive shaft.
b. Replace every 3 months.
c. The rear shell bearing is worn. c. Replace the rear shell bearing.
7. There is no freezer operation with
the unit in the “AUTO” position.
a. The unit is unplugged. a. Plug cord in wall receptacle.
b. The beater motor has tripped. b. Place the power switch in the
“OFF” position. Allow the motor to
cool and then resume normal
operation.
c. The circuit breaker is tripped or the
fuse is blown.
c. Reset the circuit breaker or replace
the blown fuse.
8. The unit is not freezing product
when in the “AUTO” position.
a. The torque rotor bound, leaving
the torque arm in the “COLD”
position. Therefore, the
compressor will not run. (Far Right)
a. Free the torque rotor.
b. The torque arm is bent. b. Replace the torque arm.
c. The condensers are dirty. c. Clean the condensers regularly.
9. The guide bearing is missing. a. The guide bearing is stuck in the
drive shaft.
a. Remove the guide bearing from
the hole in the drive shaft.
10. There is excessive leakage from
the door spout.
a. There is improper or inadequate
lubrication on the draw valve
o-rings.
a. Use an approved food grade
lubricant (Example: Taylor Lube)
and follow the lubrication
procedures.
b. The draw valve o-ring is bad or
missing.
b. Replace o-rings every three
months.
11. The door will not go into position
easily.
a. The beater assembly is incorrectly
positioned.
a. The open end of the beater
assembly should be in the
11 o’clock position.