7-2
TROUBLESHOOTING GUIDE
Model 810, 812, 820, 822, 828 Series
Troubleshooting Guide
7
9. The screen displays PLATEN NOT
LATCHED. CALL SERVICE-
LATCH. IS AN OBJECT STUCK
UNDER THE PLATEN? IF NO,
COOK FLAT ITEMS ONLY.
a. An item may be under the platen, pre-
venting it from latching.
a. Remove the item and try again.
b. The pneumatic system is faulty. b. Call a Taylor service technician.
c. The latch switch is faulty. c. Call a Taylor service technician.
d. The latch solenoid is faulty. d. Call a Taylor service technician
10.The display reads UPPER PLATEN
STUCK. CALL SERVICE-LATCH.
IF THE PLATEN IS OPEN, COOK
FLAT ITEMS ONLY.
a. The arm bearings are dirty. a. Call a Taylor service technician.
b. The air cylinder is faulty. b. Call a Taylor service technician.
c. Plugged air lines to cylinders. c. Call a Taylor service technician.
11.The platen will not lower to preset
gap height.
a. Excessive carbon buildup on the shields. a. Follow closing procedures to prop-
erly clean and remove carbon
buildup from the shields.
b. Defective motor interface board. b. Call a Taylor service technician.
c. Loose harness connections. c. Call a Taylor service technician.
d. Defective main display controller. d. Call a Taylor service technician.
e. Defective motors and cables. e. Call a Taylor service technician.
Problem Probable Cause Remedy
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