73
Model C602
Troubleshooting
Shake Portion Control Troubleshooting
PROBLEM CAUSE REMEDY
1. Under-fills the shake cup. a. The fill level adjustment screw is
set too low.
a. Adjust the fill level screw.
b. The portion control sensor lens is
dirty.
b. Clean the lens.
c. The cup holder is not properly
positioned to fill the center of the
cup.
c. Position the cup holder properly on
the sensor box.
d. The shake cup is moving
downward as the cup fills with
product.
d. Place the cup with the cup lip
resting on the holder clips.
e. The syrup calibration is set too
high.
e. Calibrate the syrup.
f. Loose wire connection. f. Check/repair loose connection in
circuit.
g. Defective pyrosensor. g. Replace the pyrosensor.
h. Defective pyrosensor board. h. Replace the pyrosensor board.
i. Defective shake personality board. i. Replace the shake personality
board.
2. Over-fills the shake cup. a. The fill level adjustment screw is
set too high.
a. Adjust the fill level screw.
b. The viscosity of the shake is too
thick, causing the product to stack
in the center of the cup.
b. Check that the product
temperature and overrun are within
specification.
c. The syrup calibration is set too
low.
c. Calibrate the syrup.
d. The portion control sensor lens is
dirty.
d. Clean the lens.