24
Revised 08/04
-- Z21.58b/CGA1.6b-2002
PROBLEM PROBABLE CAUSE REMEDY
Pilot will not light. a. Lack of gas. a. After turning Pilot Output Knob to ON
b. Obstruction in pilot orifice. position, wait approximately 20-30 seconds
c. Defective piezo ignitor. for air to purge gas supply line before
d. Dirty pilot electrode. turning ignitor knob. Fill LP gas cylinder, if
applicable. Adjust pilot following the Pilot
Flame Adjustment procedures outlined on
Page 12.
b.Clean pilot orifice.
c. Replace piezo ignitor.
d.Clean pilot electrode.
Burner output at HIGH a. Lack of gas. a. Check gas level in LP gas cylinder, if
setting is too low. (Rumbling b. Kinked regulator hose. applicable.
noise and fluttering blue c. Insufficient gas pressure despite b.Reposition regulator hose, as necessary.
flame at burner surface.) ample gas supply. c. Adjust regulator, as necessary.
d. Dirty or clogged orifice. d.Clean burner orifice.
e. Venturi tube obstructed by spider webs, e. Clean out all obstructions from
wasp nest, or other foreign matter. venturi tube.
f. Cracked burner. f. Contact Authorized Dealer. Replace ceramic
burner head.
Burner output at LOW a. Low heat setting is adusted too high a. Reduce (or increase) low heat setting
setting is too hot (or too cool). (or too low). following procedures on Page 11.
Burner backfires (during a. Overloaded with grease drippings or In all cases turn burner output knob to
operation burner abruptly build-up, clogging ports “OFF” position and let it cool for at least two
makes a loud “woosh” sound, b. Burner overheated due to inadequate minutes. Then:
followed by a continuous ventilation (too much cooking surface a. Relight burner and burn at a HIGH
blow-torch type sound and covered or operation of grill on high setting for at least five minutes or until
grows dim). fire with hood closed). ceramic glows uniformly.
c. Cracked ceramic b.Remove any objects or accessories which
d. None of the above. Probable cause is may be covering more than 75% of the
leak in packing within or under cooking serface. Allow the burner to
ceramic burner head. Also can occur cool for approximately two minutes,
through breaks in welds of burner then relight the burner. DO NOT
box. Both are manufacturer’s defects OPERATE THE GRILL ON HIGH
to which your warranty applies. FIRE WITH HOOD CLOSED.
c. Allow burner to cool and inspect very
closely for cracks (which may be nearly
invisible). If cracks are found, contact dealer
to replace burner head.
d.Contact authorized dealer. Packing under
burner head should be replaced. If
backfiring continues, burner box welds
should be inspected for holes and/or burner
head should be replaced.
Appendix C: Troubleshooting
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