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IMPORTANT INFORMATION
Windows Operating Systems And Windows Media Players (WMPs)
There have been many versions of Windows Operating Systems and their associated Media Players over the years. In most cases the default
Media Players that shipped with the Operating systems have been upgraded. Here are our recommendations:
Windows Me and Windows 2000: If you have not already done so, you should upgrade to WMP 9. This is a free upgrade. To download WMP 9
copy and paste this link into your Web Browser http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx?displang=en
&qstechnology= In the ‘Select Version’ Box click Windows Media Player 9 Series (for Windows 98 SE, Me, and 2000). Follow the instructions. WMP
9 does not support player synchronisation. Please follow the special instructions on Pages 7 and 8 in this guide for downloading and manag-
ing data between your MP3 player and your PC.
Windows XP: WinXP originally shipped with WMP 9. Many users upgraded to WMP 10.
Not all users have installed WMP 11 which is the latest version.
This player is optimised to interface with WMP11.
Windows XP will support MP 11 if Service Pack 2 (SP2) is installed. To nd out if your ver-
sion is SP2: Click START. Right click in the Start Menu and then click on the ‘Properties’ tab
which opens. Refer to the image at the right.
If you do not have SP2 you should use WMP 10 (or preferably install SP2 and WMP 11)
Windows Vista: The default player is WMP 11 - there are no issues.
ESSENTIAL INFORMATION FOR WINDOWS MEDIA PLAYER 10 USERS
Much music is content protected and requires a licence. This is normally automatically downloaded when you download the music. This MP3
player uses DRM9 to manage content protected les. WMP 10 does not fully interface with the latest generation of MP3 players using DRM9
and the player may not be recognised when you upload protected les - you may see a message like: Windows Media Player cannot synchronize
the le because the device needs to be updated. There is a free Service Patch (Hotx) available from Microsoft. Copy and paste this link into your
browser http://support.microsoft.com/kb/922814 and follow the instructions to download the hotx applicable to your Operating System.
A better solution is to download and install WMP11. Copy and paste this link into your browser http://www.microsoft.com/downloads/details.
aspx?FamilyID=1d224714-e238-4e45-8668-5166114010ca&DisplayLang=en Follow the instructions to download and install WMP11.
To fully enjoy the facilities of your player we strongly recommend the use of WMP 11 where possible.
WMP 9 should only be used with Win 2000 and WinMe. Synchronisation of this MP3 player with WMP 9 is not possible.
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