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10 Troubleshooting guide
Fault Possible cause Solution
Remote control does not work Wrong remote control code used Set correct remote control code
Batteries are spent Replace batteries
Various channels not shown
correctly in channel list
Wrong channel list selected Select other channel list
No picture, no sound,
display on
Faulty or missing cable connection Check all cable connections
Sound OK, no TV picture Radio mode called up and radio
background image is switched off
Check setting
Scart plug not connected correctly Connect Scart plug properly
Picture not fully visible
or distorted
Picture format not correctly set Check picture format
Wrong picture display /
zoom selected
Check picture display / Zoom in
the menu
Check zoom setting
No picture, no sound, display
not on
No mains voltage Check mains adapter and plug
No picture via HDMI HDMI resolution used is not
supported by TV
Modify HDMI resolution for the
correct device or connect via
Scart lead
No sound via HDMI, picture OK Wrong HDMI sound
format selected
Check HDMI sound format
No sound or wrong audio playing Dolby Digital active or wrong
audio language selected
Check setting in menu
Check Dolby Digital /
language selection
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