Page 19 of 22
TRAÇABILITÉ CRÉATIVE
CREATIVE TRACEABILITY
www.technomark-marking.com
TECHNOMARK
3 Allée Michaël FARADAY
Parc d’activités STELYTEC
42400 SAINT-CHAMOND (France)
Tel: +33 (0) 4 77 22 25 91
Fax: + 33 (0) 4 77 22 38 93
E-mail: info@technomark-marking.com
1st level
troubleshooting
Error code 15: X origin error.
The impact unit has been
mechanically blocked by an
external element.
Check that there is no object
blocking the trajectory of the
impact unit and restart the
control unit.
May occur on start-up, after an
initial or nth marking.
The detection element X is
defective.
Check that the detection pin X
is not twisted and thus unable
to pass through the sensor and
restart the control unit.
The detection card is defective.
Contact the After-Sales
Customer Service Team.
Error code 16: Y origin error.
The impact unit has been
mechanically blocked by an
external element.
Check that there is no object
blocking the trajectory of the
impact unit and restart the
control unit.
May occur on start-up, after an
initial or nth marking.
The detection element Y is
defective.
Check that the detection pin Y
is not twisted and thus unable
to pass through the sensor and
restart the control unit.
The detection card is defective.
Contact the After-Sales
Customer Service Team.
Error codes 39, 40, 41, 42:
EEPROM errors.
Contact the After-Sales
Customer Service Team.
Error codes 43, 44, 45, 46: USB
stick errors.
The USB stick used is defective.
Try with another USB stick.
Restart the control unit.
Internal control unit issue.
Contact the After-Sales
Customer Service Team.
Error code 49: Window error.
A marking point is outside the
window.
Check that there is no flag
indicating marking outside of
the window in the marking
overview. Reposition the text.
If the problem persists, contact
the After-Sales Customer
Service Team.