Challenger10 Installation and Quick Programming Manual 33
The first time you connect a Challenger panel to the computer’s USB port, the
Found New Hardware Wizard may display. If the Found New Hardware
Wizard does not display, go directly to step 9.
6. If the wizard asks “Can Windows connect to Windows Update to search for
software?”, click to select the “No, not this time” radio button, and then click
Next.
7. If the wizard asks “What do you want the wizard to do?”, click to select the
“Install from a list or specific location” radio button, and then click Next.
8. Click to select the “Search for the best driver in these locations” radio button,
and then browse to include the location of the Tecom Firmware Loader
application in the search (for example, C:\Program Files\Tecom Firmware
Loader\inf_driver).
9. Run Tecom Firmware Loader (for example, double-click the file C:\Program
Files\Tecom Firmware Loader\tecom-fw-loader_v1.04.exe).
When you run it will tell you if the device is ready, otherwise you can’t select a
file.
10. Click Select File… and then browse to the location of the firmware upgrade
file on your computer. Select the file and then click Open.
11. Click Program File… to update the panel firmware. The process will take
several minutes. The percentage completion displays at the bottom of the
window. When finished, a “Programming is complete” message displays.
12. Remove the USB cable from the Challenger panel.
13. Disconnect the panel’s power supply.
14. Remove test links 1 and 2 (Figure 5 on page 11, item 22).
15. If applicable, reconnect the panel’s Ethernet and/or serial connections to the
management software computer.
16. Reconnect power to the panel. The panel should reboot and connect with
RAS 1 on LAN 1. If the panel does not reboot, repeat the process from step 9.
17. Use Install menu option 11 Version, option 1, to display the Challenger
version number. It should display the new version number.
18. We recommend that you also default the panel’s programming. From the
Install menu option 14 Defaults, press 99 [ENTER] to reset all custom
programming.
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