Tenda AC7 User Manual

13
When a red cross and “Disconnected” are shown between the Internet and My Router, and Failed.
Please confirm your user name and password and try again. is shown on the page, it indicates that
the user name and password you entered were incorrect. Please navigate to the Internet Settings
page to try again.
Please consider the following tips when entering user name and password:
⚫
Pay attention to case sensitivity, such as “Z” and “z”.
⚫
Pay attention to similar letters and numbers, such as “I” and “1”.
⚫
Ensure the completeness of account parameters, such as “0755000513@163.gd”, rather than
“0755000513”
If the problem persists, contact your ISP.
When a red cross and “Disconnected” are shown between the Internet and My Router, and Error:
No response from the remote server. Please contact your ISP., try the following solutions:
− Ensure that the Ethernet cable is connected properly.
− Ensure that you choose the proper connection type (Contact your ISP for any doubt
about the connection type).
− Power off the router and wait for several minutes, then power it on and try again.
If the problem persists, consult your ISP.

Tenda AC7 Specifications

General

VPN support	IPsec pass through, PPTP pass through, L2TP pass through, PPTP server, PPTP client, L2TP client
Ethernet LAN	Yes
Cabling technology	10/100Base-T(X)
Networking standards	IEEE 802.11a, IEEE 802.11ac, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n, IEEE 802.3, IEEE 802.3u
Ethernet LAN data rates	10, 100 Mbit/s
Ethernet LAN interface type	Fast Ethernet
USB port	No
Ethernet LAN (RJ-45) ports	4
Transmit power	30 dBmW
Antennas quantity	5
Antenna gain level (max)	6 dBi
Product type	Tabletop router
Product color	Black
LED indicators	LAN, System, WAN
Output current	1 A
Output voltage	9 V
AC input voltage	100 - 240 V
Power source type	AC
AC input frequency	50 - 60 Hz
Package type	Box
Package weight	860 g
Number of products included	1 pc(s)
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
WLAN data transfer rate (max)	867 Mbit/s
WLAN data transfer rate (first band)	300 Mbit/s
Firewall security	Forbid UDP flood attack, Forbid TCP flood attack, Forbid flood attack, Forbid WAN PING from internet
Security algorithms	WPA, WPA-PSK, WPA2, WPA2-PSK, WPS
Certification	CE, FCC, RoHS
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	5 - 90 %
Operating relative humidity (H-H)	10 - 90 %
Cables included	LAN (RJ-45)

Weight and Dimensions

Depth	141.5 mm
Width	220 mm
Height	49 mm
Weight	360 g