▪ This bike is designed for urban riding. Do not use it for racing,
mountain biking, or other non-urban usage scenarios. It is important
to understand your e-bike and its intended use, as personal safety
incidents may occur when you use it in wrong usage scenarios.
▪ Inspection and maintenance are very important for the safety
and service life of your ebike. You should regularly check the
brakes, tires, handlebar, and rims. Any unmaintained parts may
break or perform poorly, possibly causing life-threatening accidents.
▪ If you choose to attach a spring-loaded child seat, please make
▪ Your bike must comply with legal regulations for riding on public
roads in all conditions, including inclement weather, at night,
and comply with all applicable laws in your country, including
properly
equipping you and your e-bike as required by law.
▪
accessories or parts may cause serious personal injuries or even
death. Do not modify the frame or original components in any
life-threatening accidents. Mismatched accessories or incorrect
installation can affect product performance and make riding unsafe.
▪ Like all mechanical parts, ebikes are subject to wear and stress.
Different materials and components may react to wear or stress
fatigue in different ways. Make sure you have spare parts ready
for tires, brake blocks, and other fragile parts. If the lifetime of a
component has been exceeded, it may suddenly fail, causing
injuries to the rider. Any cracks, scratches or color changes indicate
that the life of a component has been reached and it should be replaced.
▪ Extra caution should be exercised when you install any thirdparty
accessories on your bike. Child seats and racks may increase the
load and raise the overall center of gravity for the bike. If the bike
gets out of control, you and the child passenger may be injured
or even killed.
▪ Do not touch the brake discs while the front and rear wheels are
still turning, or after you use the brakes. You may be injured or burned.
Q:
What is the model of this e-bike? Which
terrains is this ebike suitable for?
Q:
What is the weight of the e-bike with
the battery installed?
Q:
What should I do if any parts are damaged
or any abnormality occurs when I ride
the ebike?
Q:
How long does it take to fully charge
the battery?
Q:
What is the maximum riding distance
after the e-bike battery is fully charged?
Q:
What are the tire pressure requirements?
Q:
What is the proper belt tension?
Q:
What is the overall noise level of this
ebike while riding?
A:
It's an urban commuter intended for
urban pavements or slightly potholed
roads. Do not ride it on mountain roads.
Otherwise, accidents may occur.
A:
It's about 23 kg.
A:
Contact TENWAYS customer service
immediately or turn to relevant professionals
for inspection and maintenance.
A:
About 4.5 hours.
A:
About 4580 km.
A:
The air pressure of the tires should be
within the range of 40
65 PSI or 2.8
4.5 BAR.
A:
The tension value should stay within 45
middle part of the belt should sink for
10
to 15 mm when you press it down by hand.
A:
This product has passed the relevant
2017, meaning
the rider will not hear any sound higher
than 70 dB from this e-bike during riding.
047 Faq
FAQ
02.
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