Tesla MODEL Y - Controls

Mobile App
The Tesla mobile app allows you to
communicate with Model Y remotely using
your iPhone
®
or Android
™
phone.
To use the mobile app
To set up the Tesla mobile app to
communicate with your Model Y:
1. Download the Tesla mobile app to your
phone.
2. Log in to the Tesla mobile app by entering
your Tesla account credentials.
3. Enable mobile access to your Model Y by
touching Controls > Safety & Security >
Mobile Access (see Controls on page 115).
4. Turn your phone's Bluetooth setting ON
and ensure that Bluetooth is turned on
within your phone's global settings for the
Tesla mobile app if you want yo use an
authenticated phone as a key. For
example, on your phone, navigate to
Settings, choose the Tesla mobile app, and
ensure the Bluetooth setting is enabled.
Your smartphone and vehicle must both be
actively connected to cellular service to allow
the mobile app to communicate with your
vehicle. Tesla recommends that you always
have a functional physical key readily available
if parking in an area with limited or absent
cellular service, such as an indoor parking
garage.
If multiple vehicles are linked to the Tesla
Account, you must switch to the Model Y you
want to access in the mobile app before the
phone can be used as a key. Swipe left or right
to change vehicles.
Note: In the event that you require lockout
assistance from Tesla due to a non-warranty
issue, such as having limited cellular
connectivity and having no secondary key
available, your expenses are not covered
under the Roadside Assistance policy.
Note: Tesla does not support the use of third
party applications to contact Model Y.
Overview
The Tesla mobile app's home screen allows
you to:
• See the name of your vehicle (if you have
one)
• View your vehicle’s estimated range.
• See which gear the vehicle is in (driving,
park, etc.).
• Enable maximum defrost to warm your
vehicle in cold conditions.
• Enable keyless driving.
• Open the front trunk.
• Lock or unlock your vehicle.
• At the bottom, view your vehicle’s
odometer, VIN, and firmware version it is
currently running.
For supported video sources, send videos to
play in the Tesla Theater by sharing the link
through the mobile app. Navigate to the
movie, show, or video you want to play on
your smartphone and touch the share button.
Share the video with the Tesla app and it will
appear on your vehicle's touchscreen if Model
Y is in Park.
Phone Key
Set up your phone as the key (as described in
Authenticated Phone on page 9). Once
authenticated, your phone's Bluetooth signal
is detected as you approach your vehicle and
the doors unlock when you press a door
handle. Likewise, when you exit and walk away
with the phone, doors automatically lock
(provided the Walk-Away Door Lock feature is
turned on, as described in Walk-Away Door
Lock on page 15). You must be near your
vehicle and have a key card ready to set up
your smartphone as a phone key.
Note: You should always carry a key card or
fob in the event you park somewhere with
inadequate cell service.
Climate
Check the interior temperature and heat or
cool the cabin before driving (even if it’s in a
garage). You can also turn the seat heaters on
(see Seat Heaters on page 31) and defrost the
windshield by touching the windshield defrost
icon at the bottom.
Turn Climate On: This allows you to
precondition the cabin by moving the
direction of air flow from the vents, and
turning on or o the steering wheel and seat
heaters.
Note: It is possible that your charge port latch
may freeze in place in extremely cold weather
or icy conditions. In cases where you cannot
remove or insert the charge cable, or the car is
not Supercharging due to the latch being
frozen in place, use your Tesla mobile app to
precondition your vehicle on HI for
approximately 30-45 minutes (you must use
Mobile App
152 Model Y Owner's Manual