Troubleshooting Alerts
(APP_w207)Autosteer temporarily
unavailable
Autosteer is currently unavailable. This could
be a temporary condition due to external
conditions that include:
• Missing or faded lane markers
• Narrow or winding roads
• Poor visibility due to rain, snow, fog, or
other weather conditions
• Extremely hot or cold temperatures
• Bright light due to other vehicle
headlights, direct sunlight, or other light
sources
If the alert is caused by a temporary factor like
these, no action or service is typically needed.
Continue to your destination. The alert will
clear and Autosteer will be available once the
condition is no longer present.
If Autosteer is not available by the time you
reach your destination, and remains
unavailable during your next planned drive,
the problem might be one of these issues:
• Damage or obstruction caused by mud,
ice, snow, or other environmental factors
• Obstruction caused by an object mounted
on the vehicle, like a bike rack
• Obstructions caused by adding paint or
adhesive products like wraps, stickers, or
rubber coatings to your vehicle
• A damaged or misaligned bumper
The solution might be as simple as washing
your vehicle. If you do not find any obvious
obstructions or you find damage to the
vehicle, schedule service at your convenience.
Your vehicle is OK to drive in the meantime.
For more information, see Autosteer.
(APP_w304)Camera blocked or
blindedClean camera or wait for it
to regain visibility
One or more of the vehicle cameras is blocked
or blinded due to external conditions. When
the cameras cannot provide accurate visual
information, some or all Autopilot features
may be temporarily restricted.
Cameras can be blocked or blinded due to
many factors that include:
• Dirt or debris on the camera surface
• Environmental conditions like rain, fog,
snow, or dew
• Bright sunlight or glare from another light
source
• Condensation (water droplets or mist) on
the camera surface
Continue to your destination. This is often a
temporary issue that will clear up when
condensation evaporates or a particular
environmental condition is no longer present.
If the alert does not clear by the time you
reach your destination, check the camera
surface for condensation, dirt, or other debris.
For camera locations, see About Autopilot on
page 82.
Clean the camera as necessary before your
next planned drive by gently wiping the
camera lens with a soft damp cloth.
If you continue to see this alert after cleaning
the cameras, check the inside surfaces of the
door pillar camera enclosures for
condensation.
Although condensation on the inside of the
camera enclosures cannot be wiped clean, you
can usually clear it quicker by following these
tips:
1. Pre-condition the cabin with the
temperature set to High and A/C turned
ON.
2. Turn on the front windshield defroster.
3. Direct the air vents toward the door pillar
cameras.
For more information on cleaning cameras
and removing condensation, see Cleaning
Cameras and Sensors on page 84.
If the alert does not clear by the end of your
next planned drive, despite camera cleaning
and following the tips above to remove
condensation, schedule service at your
convenience. The vehicle is OK to drive in the
meantime.
Troubleshooting Alerts
Consumer Information 213
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