8 Tips and assistance
29
8 Tips and assistance
8.1. Questions and answers
Question Possible causes / solution
The sound level meter was
connected to the PC, but NO
CONNECTION is displayed in
the software.
It is possible that all the ports are
assigned to other applications.
> Close all other applications.
> Restart PC and software.
How do you transfer readings
to spreadsheet software?
> Save data as a comma-
separated text file (*.txt).
How do you uninstall the
software?
> Open the Control Panel in the
operating system and open the
function for uninstalling
programs.
Real Time function: when
there is a short measuring
cycle (e.g. 0.1 s), not all
readings are transferred.
PC's response times are too long.
> Extend the measuring cycle.
If we have not been able to answer your question, please contact
your dealer or Testo Customer Service. For contact details, see the
back of this document or visit the website www.testo.com / service-
contact.
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