Thermo Fisher Scientific Prima PRO & Sentinel PRO Mass Spectrometers User Guide 4-1
Chapter 4
Handling & Storage
Note: Thermo Scientific instruments are shipped by carriers who
specialize in the handling of precision equipment. In the unlikely
event that equipment is inadvertently damaged in transit, follow the
instructions below to protect yourself and your company from any
possible loss or liability.
On receipt, inspect for any obvious damage or evidence of rough
handling, including triggering of the shock indicator and tilt labels.
If external damage is apparent:
Do not refuse shipment. Instead, make a note of any damage on
the receiving documents, and leave the instruments in their
original packaging.
Request inspection from the carrier within 15 days of delivery (3
days for international), and contact Thermo Fisher Scientific to
report the damage.
Move the cartons to a protected location, preferably the
installation site.
Leave the boxes as complete as possible, and do not unpack or
open the boxes without a representative from Thermo Fisher
present or express instruction to do so by a Thermo Fisher
employee. Doing so may void your warranty or order.
If there is no visible damage to the packaging the instrument should
be unpacked if installation is imminent (see next section “Unpacking
the Instrument”). If it is likely that installation will not take place
within 8 weeks of receipt, it is recommended that the instrument be
left in its original packaging and stored in a protected environment
(see “Storing the Instrument”).
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