What to do if my Thinkware Q800 PRO Dash Cameras memory card cannot be recognized?
First, make sure you've inserted the memory card in the right direction, with the metal contacts facing the lens. Next, power off the device, remove the card, and check the card slot for any damage to the contacts. Finally, ensure you are using an authentic THINKWARE memory card, as THINKWARE cannot guarantee compatibility with third-party cards.
How to fix unclear video on Thinkware Q800 PRO Dash Cameras?
First, check if you've removed the protective film from the camera lens, as this can cause blurry video. If the film is off, check the installation location of the front or rear camera, then power on the device and adjust the camera's viewing angle for optimal clarity.
What to do if my Thinkware Q800 PRO Dash Cameras cannot power on?
Ensure the power cable (car charger or hardwiring cable) is correctly connected to both your vehicle and the dash camera. Also, check your vehicle's battery level to ensure it has sufficient charge.
Why is there no GPS signal on my Thinkware Q800 PRO Dash Cameras even with the external GPS receiver installed?
The GPS signal might be obstructed in areas with poor reception, such as locations surrounded by tall buildings or out-of-service areas. Storms or heavy rain can also interfere with GPS reception. Try again on a clear day in an area known for good GPS reception. It may take up to 5 minutes for the GPS to connect.
Why is there no voice guide or buzzer sound on my Thinkware Q800 PRO Dash Cameras?
Check if the volume is set to the minimum. For information about how to adjust the volume, refer to "6.5.2 Adjusting the system volume".
Details the product's recording capabilities, limitations, and potential issues.
Information regarding the guide's content, potential errors, and updates.
States the rights reserved for the guide's content and maps.
Identifies THINKWARE Q800 PRO as a registered trademark.
Compliance information for Industry Canada's radiation exposure limits.
Device compliance with FCC rules, including interference guidelines.
User information regarding compliance with Canadian RSS standards.
Explanation of warning, caution, and note symbols used in the guide.
Instructions for safe operation, including driving distractions and installation.
Warnings and guidelines for using the power cable and connecting the device.
Ensures the product is kept out of reach of children and pets.
Guidelines for product care, environmental conditions, and usage notes.
Lists standard and optional accessories included with the product.
Identification of components for the front and rear cameras.
Instructions for removing and inserting the memory card.
Step-by-step guide for installing the main front camera unit.
Instructions for installing the optional rear camera module.
Procedure for powering the dashcam on and off.
Details on folders where different recording modes are saved.
How to use the feature for continuous video recording.
Steps to manually start and record a video segment.
Information on activating and using the parking surveillance mode.
Guide to connecting the dashcam to iOS and Android devices.
Overview of the interface and features of the mobile application.
Instructions for viewing recorded video files via the mobile app.
Explanation of playback controls and options within the mobile viewer.
Using cloud features like vehicle location and impact notifications.
Hardware and software specifications needed to run the PC viewer.
Instructions for installing and using the viewer software on Windows.
Instructions for installing and using the viewer software on macOS.
Options for partitioning, formatting, and overwriting memory card data.
Adjusting front/rear camera brightness and flipping the rear view.
Configuring impact sensitivity, night vision, and parking mode settings.
Enabling and configuring driver assistance systems like LDWS and FCWS.
Adjusting display language, volume, LEDs, time zone, and speed units.
Settings for network function, impact notification, and video upload.
How to access basic product details like model and firmware versions.
Viewing GPS status, signal, and configuring GPS features.
General| Wi-Fi | Yes |
|---|---|
| GPS | Yes |
| Parking Mode | Yes |
| G-Sensor | Yes |
| Storage Medium | MicroSD card (up to 128GB) |
| Audio Recording | Yes |
| Super Night Vision | Yes |
| Emergency Recording | Yes |
| Field of View | 140° (Rear) |
| Operating Temperature | -10°C to 60°C (14°F to 140°F) |
| Image Sensor | Sony STARVIS |
| Recording Modes | Continuous, Event |
| Voltage | 12V / 24V |
| Power Supply | Cigarette lighter adapter |
| Resolution | 1440p (Front), 1080p (Rear) |
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