Thinkware Q850 - User Manual

Other manuals for Thinkware Q850

Manual8 pages

Questions and Answers

J
Joanna LarsenAug 7, 2025
What to do if my Thinkware Dash Cameras memory card cannot be recognized?
- V
  Valerie BennettAug 7, 2025
  If your Thinkware Dash Camera isn't recognizing the memory card: 1. Make sure the memory card is inserted correctly, with the metal contacts facing towards the lens. 2. Power off the camera, remove the card, and check the memory card slot for any damage to the contacts. 3. Verify that you're using an authentic THINKWARE memory card, as the company does not guarantee compatibility with third-party cards.
H
Heather SullivanAug 15, 2025
Why is my Thinkware Dash Camera not turning on?
- R
  Robert NelsonAug 15, 2025
  If your Thinkware Dash Camera isn't powering on, first ensure the power cable (either the hardwiring cable or the car charger) is correctly connected to both your vehicle and the dash cam. Then, check your vehicle's battery level to make sure it's sufficient.
K
Kathleen HaydenAug 23, 2025
Why is my Thinkware Dash Camera GPS signal not working?
- A
  Ashlee ScottAug 23, 2025
  If your Thinkware Dash Camera is failing to receive a GPS signal, it could be due to several reasons. GPS signal reception may not be available during storms or heavy rain. Also, GPS signal may not be received in out-of-service areas, or if the product is located between tall buildings. Try again on a clear day at a location that is known to have a good GPS reception. It may take up to 5 minutes until GPS reception is established.
L
lisa57Aug 29, 2025
How to fix unclear video on Thinkware Dash Cameras?
- Y
  Yvonne NguyenAug 30, 2025
  If the video from your Thinkware Dash Camera is unclear, first make sure that you have removed the protective film from the camera lens. If the protective film is still on the lens, the video quality may be affected. Also check the installation location of the front camera, turn on the product, and then adjust the camera's viewing angle.

Summary

Before using the product

About the product

Product purpose, usage, and limitations, not guaranteed to record all events.

About the user guide

Information about potential changes, errors, or omissions in the guide.

Copyrights

Legal notice regarding content ownership and unauthorized use.

Registered trademarks

Information on trademarks and service names.

Safety information

Safety symbols in this guide

Explains the meaning of warning, caution, and note symbols used.

Driving and product operation safety

Crucial safety guidelines for driving and product operation.

Children and pets safety

Safety precautions regarding keeping the product away from children and pets.

Product management and operation safety

Guidelines for handling, cleaning, and operating the product safely.

1. Product overview

1.1 Included items

Lists all standard and optional accessories included with the product.

1.2 Part names

Identifies and describes the various components of the dash cam.

1.3 Removing and inserting the memory card

Step-by-step instructions for managing the microSD memory card.

2. Installing the product

2.1 Installing the front camera (main unit)

Instructions for mounting and connecting the primary dash cam unit.

2.1.3 Connecting the power cable

Detailed steps for connecting the product to the vehicle's power source.

Connecting the car charger (optional)

Guide for connecting the optional car charger accessory.

2.2 Installing the rear camera (optional)

Instructions for mounting and connecting the optional rear camera.

2.2.3 Connecting the rear camera cable

Steps for connecting the rear camera cable to the main unit.

3. Using recording features

3.1 Turning the product on or off

Basic procedures for powering the dash cam on and off.

3.2 Learning about file storage locations

Information on how and where recorded videos are stored.

3.3 Using the continuous recording feature

How to utilize the primary video recording mode.

3.4 Recording manually

Instructions for manually starting a video recording session.

3.5 Using the SOS recording feature

How to activate emergency recording for accidents.

3.6 Using parking mode

Guide to activating and configuring the parking surveillance mode.

3.7 Using the Super Night Vision

How to enhance video quality in low-light conditions.

3.8 Using the road safety features

Explanation and usage of ADAS features like LDWS and FCWS.

4. Using the mobile viewer

4.1 Connect the product to a smartphone

Steps for pairing the dash cam with a mobile device via Wi-Fi.

4.2 Viewing the mobile viewer screen layout

Overview of the interface elements in the mobile viewer app.

5. Using THINKWARE CONNECTED

5.1 Connecting the product to THINKWARE CONNECTED

Setup process for enabling advanced cloud-connected features.

6. Using the PC viewer

6.1 System requirements

Minimum hardware and software specifications for the PC viewer.

6.2.1 Downloading the PC viewer

Instructions on how to download the PC viewing software.

6.2.2 Installing the PC viewer

Steps to install the downloaded PC viewer application.

6.2.3 PC viewer screen layout

Description of the different elements and controls within the PC viewer.

6.2.4 Playing recorded videos on the PC viewer

Guide on how to play back recorded footage using the PC viewer.

7. Settings

7.1 Managing the memory card

Options for partitioning and formatting the memory card.

7.2 Setting the Camera

Configuration options for camera brightness and channel selection.

7.3 Setting recording features

Adjustments for recording sensitivity, parking mode, and other recording settings.

7.4 Setting road safety features

Configuration for ADAS features like LDWS, FCWS, and FVDW.

7.5 Configuring the system settings

Settings for language, volume, time zone, and other system parameters.

8. Upgrading the firmware

9. Troubleshooting

Common issues and solutions

Lists common problems encountered and their respective solutions.

Before contacting a service center

Important advice on backing up data before sending the product for repair.

10. Specifications

FCC Statement

Information to user: RSS-247

Thinkware Q850 Specifications

General

Wi-Fi	Yes
Bluetooth	No
Voice Notifications	Yes
Video Resolution (Front)	2K QHD (2560 x 1440)
Video Resolution (Rear)	FHD (1920 x 1080)
Frame Rate	30fps
Image Sensor	Sony STARVIS
Field of View (Front)	140°
Storage	MicroSD (up to 128GB)
Operating Temperature	-10°C to 60°C (14°F to 140°F)
Storage Temperature	-20°C to 70°C (-4°F to 158°F)
ADAS (Advanced Driver Assistance System)	Yes
Parking Mode	Yes
GPS	Yes
Super Night Vision	Yes