WIRELESS COLOUR VIDEO INTERCOM WITH OP-
TIONAL VIDEO SURVEILLANCE
EN
20
F - FAQ
Symptoms Possible causes Solutions
You can’t control the electric
strike plate and/or gate
The exterior panel is powered
by battery instead of the 12V/1A
mains adapter.
Modify installation and use the
provided 12V/1A adaptor.
The strike plate or gate control
are not properly connected.
Check the wiring.
The electric strike plate never
opens the door
The installed strike plate does not
meet the specifications given in
this guide (12V, 500 mA max.)
• Change the wiring
• Change the wires
• Change the model of strike plate
The screen does not display the
image from the exterior panel
when the screen is turned on
The exterior panel is powered
by battery instead of the 12V/1A
mains adaptor
Modify installation and use the
provided 12V/1A mains adaptor
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