TIC Corporation will in no way be held responsible for the improper or
unsecured installation of this product. Any and all damage arising from the
installation or use of this product is the purchaser and final installer’s sole
responsibility. TIC will also not be held responsible for the improper use or
exposure to water of any power supply, supplied with TIC products.
Periodic or occasional maintenance of your TIC products in general cannot
hurt and may help greatly. Inspect the installation area regularly, removing
any dirt, dust or particulate matter from impeding or building up around the
TIC product. The unit may be cleaned using a soft slightly damp cloth with
very mild detergents like dishwashing liquid if desired. Keep away from audio
inputs or output jacks. In very cold climates with moderate to heavy snowfall
or rain an old trick from the major theme parks we supply worldwide is to
place a plastic bag or waterproof cover over the unit for the winter season or
periods it may be not in use or in unusually wet weather conditions.
TIC Corporation offers a full, UCC approved, one year full parts and labor
warranty (see enclosure) on all its products as standard however there are
other 3 and 5 year warranties in use with various TIC authorized Dealers
worldwide. Please check your enclosed Warranty card or your Dealer receipt
to find out which one applies to you. Also please note TIC Corporation
General Terms & Conditions posted on our website at
www.ticcorp.com/tic_terms.htm for further information.
For any additional help, please contact TIC Corporation at (800) SPX-OMNI,
or on line at www.ticcorp.com , by email at info@ticcorp.com where we would
be happy to assist you at any time. Also please visit our website
www.ticcorp.com/ for FAQ (frequently asked questions) about your TIC
product and full contact information.
Should you desire a return material authorization please send an email to
rma@ticcorp.com and mention your problem including a copy of your receipt
and any other information you can supply.
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