TIDALFIT WARRANTY
This section is a description of your warranty. Here you will nd descrip-
tions of what is covered under your Tidal Fit Spa warranty and what can
void your warranty. PLEASE READ THE WARRANTY THOROUGHLY.
Please take a moment to register your warranty. You can register on
line at http://www.tidalt.com, click on owner login or you mail in the
warranty registration card attached to this manual. For warranty outside
USA and Canada, please refer to your countries Artesian Distributor.
LIFETIME STRUCTURE WARRANTY
TidalFit Spas carry a lifetime structure warranty. The structure is dened
as the berglass vessel below the exposed material nish. The manu-
facturer warrants the spa against loss of water due to a defect in the spa
structure. In the event of a defect in the material and/or workmanship,
the spa structure will be repaired or replaced at the discretion of the
manufacturer. THIS WARRANTY IS GIVEN ONLY TO THE ORIGINAL
OWNER, AND TERMINATES UPON TRANSFER OF OWNERSHIP.
COMMERCIAL APPLICATIONS ARE EXCLUDED FROM THIS AND
ALL WARRANTIES.
If the spa structure is defective and must be replaced, it will be returned
to the factory. The original, installed equipment (this includes the frame,
skirt, and all equipment) will be reinstalled. If new equipment is desired,
there will be additional charges to the customer. If the frame and/or skirt
of the spa has been badly damaged, there will be additional charges
to the spa owner for repairs or replacement. When a spa needs to be
returned to the factory for repair, the cost of one way freight to the com-
pany will be at the spa owner’s expense. The manufacturer will not pay
for removal, installation, cranes, construction, de-construction, or any
other cost associated with access, egress, or ingress, of the spa at the
customer’s home. The manufacturer reserves the right to an on-site in-
spection by its authorized representative. In the unlikely event a shell
or spa must be replaced, all warranties (shell, surface, electrical and
plumbing) date back to the original start date of the warranty. The war-
ranty period starts either the day of delivery to the customer or eighteen
(18) month from the date of manufacturing, whichever date comes rst.
SEVEN-YEAR SURFACE WARRANTY
The spa surface is described as the exposed acrylic material nish. The
manufacturer warrants the spa surface to be free from defects in the ma-
terial and workmanship, such as blistering, cracking, or de-laminating,
this does not cover micro-crazing, under normal use and
maintenance
for a period of seven years from the original start date of the warranty. The
warranty period starts either the day of delivery to the customer or eighteen
(18) month from the date of manufacturing, whichever date comes rst.
THIS WARRANTY IS GIVEN ONLY TO THE ORIGINAL OWNER, AND
TERMINATES UPON TRANSFER OF OWNERSHIP.
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