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English
12
Check the following if you experience a problem with cooked food.
Check point
Problem
Were the appropriate ingredients and
amounts used?
Were more than the maximum
acceptable ingredients added?
Were less than the minimum required
ingredients added?
Was the cooking time too short?
Was the cooking time too long?
Was a recipe other than those described
in “Menu guide” used?
Are there any grains of cooked rice
adhering to the gaskets, the brim of the
inner pot, or the inner lid, etc.?
Was the lid closed securely?
Was there a power outage during
cooking?
Not boiled
Boils over
Boils down
Burned
Reference page 23
* 1
23
23 to 25
-
14,
26 to 28
15 44
*1 See “Menu guide”.
If Cooking Is Not Performed Properly
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Check the following before requesting repair service.
Symptom Check point Action
Reference
page
The rice is not cooked at all.
The food is not cooked at all.
Is the power plug properly connected
to an outlet?
Insert the power plug fully into an
outlet.
15,
23
The rice is not cooked completely at
the preset time.
Does the display show the correct
present time?
Set the correct present time.
43
Check “The cooking time is excessively long” under “If Rice Does Not Cook
Properly” and take the necessary action.
32
The Timer function cannot be set. Does the display show the correct
present time?
Set the correct present time.
43
Is “0:00” blinking on the display? Set the present time.
Was the “Quick”, “Express-Limited
Cups”, “Mixed/Sweet”, or “Slow Cook”
menu selected?
The Timer function is not available
under those menus.
20
Was an unacceptable time set? Set a time that is acceptable under
the Timer function.
The display is blurred. Are there any grains of burned rice
or any other remaining grains of rice
adhering to gaskets or the brim of
the inner pot?
Completely remove all remaining
rice.
14,
26 to
28
Is the outer surface of the inner pot
wet?
Wipe with a dry cloth.
Reheating is disabled. An alarm (3 beeps) will sound if you
press the [Start] key.
The rice is cold. Rice of below
approximately 55ºC cannot be
reheated.
22
Is the Keep Warm lamp o? Press the [Keep Warm] key and
check that the Keep Warm lamp
lights up. Then, press the [Start] key
again.
Sound is heard during cooking,
reheating, or when the Keep Warm
function is on.
Do you hear a humming sound? The fan is operating.
It is not a malfunction.
10
Do you hear a buzzing or twittering
sound?
The IH is operating.
It is not a malfunction.
Do you hear a completely dierent
sound from the above?
Contact the place of purchase.
-
An alarm (3 beeps) will sound if you
press the [Start] or [Keep Warm] key.
Is the inner pot set in the rice
cooker?
Set the inner pot in the rice cooker.
15
An alarm (3 beeps) sounds when the
Timer function is set.
The rice cooker beeps if no operation is performed within approximately 30
seconds after pressing the [Timer] key, however, the Timer function can be
set without interruption.
20
Water or rice has gotten inside the
rice cooker unit.
Water or rice inside the rice cooker unit may cause problems. Contact the
place of purchase.
-
When setting the present time,
pressing the [Hour] or [Min] key does
not access the time setting mode.
The time cannot be set during cooking, when the Keep Warm function is
on, when the Timer function is set, when the Timer function is in use, or
during reheating.
The time cannot be set when the “Porridge” or “Slow Cook” menu is
selected.
43
A blurred black line is shown in the
display.
Although blurring may occur in the
display due to static electricity, it is
only a temporary phenomenon and
not a malfunction.
If the blurring becomes bothersome,
wipe the display using a rmly wrung
out cloth. The static electricity is
removed and the blurring is reduced.
10
“6” blinks while the dish cooked
using the “Slow Cook” menu is kept
warm.
Was the Keep Warm function used continuously for more than 6 hours
after cooking?
After 6 hours has elapsed, “6” blinks. (Do not keep warm for more than 6
hours.)
24
The elapsed Keep Warm time blinks
on the display when the [Hour] key
is pressed while the Keep Warm
function is on.
Was the Keep Warm function used
continuously for more than 24
hours?
The elapsed Keep Warm time will
blink on the display when the Keep
Warm function has been on for more
than 24 hours.
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Troubleshooting
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