Titan Controls 8 Light Controller - Service and Repair Program; Service and Repair Process; Warranty Information; Warranty Terms and Conditions

6
Service and Repair Program
• For all service and repairs please contact one of our Technical Service Representatives
for a Return Merchandise Authorization (RMA) number, at 1-888-808-4826. Our normal
business hours are Monday – Friday, 8 a.m. to 5 p.m. Pacic Standard Time. We are
closed most major holidays.
• All factory service & repairs will be completed within 48 hours of receipt of controller
and after authorization by customer for repairs.
• Titan Controls
®
will, at its discretion, repair or replace the controller.
• Factory calibration services are available for all Titan Controls
®
.
• Returning Units: Please contact your retail store for returns.
Warranty Information
• Titan Controls
®
warrants the original purchase of this product against defects in material
and workmanship under normal use for one (1) year from the date of purchase.
• During the warranty period, Titan Controls
®
will, at our option, and without charge,
repair or replace this product if the controller or any of its components fail or malfunction.
• All returns or repairs must be accompanied by a Return Merchandise Authorization
(RMA) number prior to any service of the product.
• This warranty is expressly in lieu of all other warranties, expressed or implied,
including the warranties of merchantability and tness for use and of all other
obligations or liabilities on the part of the seller.
• This warranty shall not apply to this product or any part thereof which had been damaged
by accident, abuse, misuse, modication, negligence, alteration or misapplication.
• Controllers with serial numbers or date tags that have been removed, altered or
obliterated; broken seals or that show evidence of tampering; mismatched board
serial numbers or nonconforming parts; are excluded from coverage.
• Titan Controls
®
makes no warranty whatsoever in respect to accessories or parts not
supplied by Titan Controls
®
.
• Monetary refunds of the warranty will not be given.
• The Buyer assumes all responsibility regarding the use & installation of this controller.
• All warranty service is provided through the factory or an authorized service representative.
• This warranty shall apply only to the United States, including Alaska, Hawaii and
territories of the United States and Canada.
• Defective controllers need to be returned with the “proof of purchase” receipt.
• For additional warranty information, contact your Dealer, or a Titan Controls
®
Technical
Service Representative at 1-888-808-4826. Our normal business hours are Monday –
Friday, 8 a.m. to 5 p.m. Pacic Standard Time. We are closed most major holidays.
• NOTE: Titan Controls
®
is a manufacturer of environmental controls. All sales offerings
to the public are done through a nationwide group of Dealers. No sales offerings will
be made directly to the general public.