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Tomco DE89RB100-US - Limited Warranty Information

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APPENDIX
7.3
LIMITED WARRANTY
All equipment manufactured and sold by Tomco
2
Equipment Company, hereinafter identified as TOMCO
2,
shall be warranted
against defects in materials and workmanship (normal wear and tear excluded) under normal use and service for a period of
one year from the date of invoice or hour usage for the following equipment:
Pelletizer/Extruder/Disc Press 2,000 hours
AH-45/CM-40 Pump 2,000 hours
CO
2
Cleaning System 15,000 cycles or about 2,000 hours
This Limited Warranty shall be invalidated if the products:
a) have not been installed, handled, or used in accordance with TOMCO
2
’s recommended procedures.
b) have been damaged through the negligence or abuse of the customer or any subsequent purchaser.
c) are damaged by causes external to the products, including (without limitation) shipping damage, or
accident or catastrophe of nature.
d) have been subjected to repairs or attempted repairs by any person other than an authorized TOM-
CO
2
service technician.
e) have been repaired using non-TOMCO
2
spare parts.
The limit of TOMCO
2
’s entire warranty obligation is, at TOMCO
2
’s election, replacing, issuing credit or repairing any covered
part of such equipment, which TOMCO
2
’s examination determines to be defective. These remedies are exclusive and are the
sole measure of recoverable damage.
A claim must be made within 30 days after the defect is discovered and any claim not made within the specified time period
may be deemed by TOMCO
2
to be waived or released by purchaser.
Defective part(s) must be returned to TOMCO
2
within 20 days upon receipt of replacement part to receive valid war-
ranty consideration. Upon receipt of the defective part, TOMCO
2
will make a warranty determination in accordance
with our limited warranty and notify purchaser in the event parts are not covered.
Prior to returning any part to TOMCO
2
, a returned goods authorization number (RGA) must be obtained from the
Parts and Service Department. Parts must be returned to TOMCO
2
Equipment Company at 3340 Rosebud Road, Lo-
ganville, Georgia 30052, with the transportation charges prepaid and the following information provided:
a) Company name
b) Company address
c) Contact name
d) Contact telephone number
e) Quantity, description, model number and, if applicable, a serial number of each item being returned
f) Reason for return
g) Original TOMCO
2
sales order number, invoice number or customer purchase order number
h) Return goods authorization number (RGA) must appear on the shipping label and packing slip
TOMCO
2
shall not be liable for consequential damages or any special, incidental, or other cost, expense or damage, including
harm to others or loss of profits. Neither TOMCO
2
nor purchaser shall seek, from the other, reimbursement or indemnity for
claims related to the equipment that involves its employees or its visitors.
THIS IS THE ONLY WARRANTY GIVEN BY TOMCO
2
EQUIPMENT COMPANY, EXCEPT AS PROVIDED
HEREIN; TOMCO
2
DISCLAIMS ALL OTHER WARRANTIES, EXCEPT TITLE, INCLUDING ANY WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
This warranty excludes products, accessories, parts or attachments that are not manufactured by TOMCO
2
except to the extent
of the warranty from the original manufacturer assigned by TOMCO
2
. Copies of such applicable warranties are available upon
request of TOMCO
2
.
Revised 1-28-02