Copyright © 2010 Topscan Ltd. All Rights Reserved.
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APPENDICES .............................................................................................................................................. 20
TROUBLE-SHOOTING ............................................................................................................................................ 20
1. Q: How do I know if Scanmarker software was installed successfully? ..............................................20
2. Q: Scanmarker indicates it is not licensed. What should I do? ............................................................20
3. Q: Scanmarker will not scan to an application. What should I do? .....................................................20
4. Q: What are the jagged red underlines under some of the scanned words? ........................................20
5. Q: When I scan an email address, it doesn't open a new email message with the scanned address. ...21
6. Q: When I scan a URL/web address, it doesn't open my browser with the web address I scanned. ....21
7. Q: When I scan a sentence Scanmarker shows numbers and symbols instead of what was actually
scanned.....................................................................................................................................................21
8. Q: When scanning, certain unwanted characters appear which don’t appear in the original sentence.
What should I do? ....................................................................................................................................21
9. Q: I scanned a whole sentence using the "Thesaurus" feature. Why doesn’t Scanmarker provide
synonyms for each scanned word? ...........................................................................................................21
10. Q: How do I configure Scanmarker to scan text and say it out loud at the same time? .....................22
11. Q: Does Scanmarker support left-handed users?...............................................................................22
CUSTOMER SUPPORT ............................................................................................................................................ 22
COPYRIGHT .......................................................................................................................................................... 23
RECOGNIZED LANGUAGES ................................................................................................................................... 23
Languages with dictionary support: ............................................................................................................... 23
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