Toro Haven 20459 - User Manual

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Operator’s Manual

Haven™ Robotic 3000 m

(0.75 Acre) or

5000 m

(1.25 Acre) Lawnmower

Model—Serial Range

20459, 20460, 20491, 20492,

20496, 20497, 30960, 30962,

30970, 30972, 30980, 30982,

31060, 31062, 31070, 31072,

31080, 31082—324000000 and Up

3448-238B

Original Instructions (EN)

*3448-238*B

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This document describes the Toro Haven™ Robotic Lawnmower, available in two models: 3000 m² (0.75 Acre) and 5000 m² (1.25 Acre). It is designed for autonomous, programmable lawn care on residential properties, maintaining consistent grass height.

Function Description:

The Toro Haven™ Robotic Lawnmower is an autonomous lawn maintenance device that operates on a programmable schedule. It is designed to cut grass consistently within defined working areas. The mower uses a SmartZone™ Mowing Pattern, which maximizes efficiency by progressively moving to unmowed areas in a random pattern, rather than following a fixed path. When the battery charge is low or a mowing task is complete, the mower automatically returns to its charging station. Communication with the mower is facilitated through a hub, which connects to the internet via a router, providing a secure and extended communication range compared to a typical Wi-Fi router. Users interact with the mower through a mobile application, which allows for setup, scheduling, and monitoring. The mower features a control panel with a stop button, home button, play/resume operation button, numeric keypad for a 4-digit code, and indicators for battery status, hub connection, and operational status.

Important Technical Specifications:

Models: 3000 m² (0.75 Acre) and 5000 m² (1.25 Acre)
Mower Dimensions:
- Width: 54 cm (21-5/16 inches) for both models
- Length: 81 cm (32 inches) for both models
- Height: 34 cm (13-1/2 inches) for both models
Mower Weight:
- 3000 m² model: 16 kg (36 lb)
- 5000 m² model: 17 kg (37 lb)
Charging Station Dimensions:
- Width: 63.5 cm (25 inches)
- Length: 76 cm (29-3/4 inches)
- Height: 38 cm (15 inches)
Mower Docked in Charging Station Dimensions:
- Width: 62 cm (24-1/2 inches)
- Length: 81 cm (32 inches)
- Height: 49.5 cm (19-1/2 inches)
Slope Operation: Cannot operate on slopes greater than 25° (maximum slope).
Clearance for Charging Station: At least 3 m (10 ft) of clearance from the front edge of the charging station is required.
Power Supply: Low-voltage cable and power supply are used for the charging station.
Connectivity: Wi-Fi router, Hub (Ethernet cord, power cord), encrypted radio signal for communication between hub and mower.

Usage Features:

Autonomous Operation: Designed for hands-free lawn maintenance once set up.
Programmable: Mowing tasks can be scheduled and managed via a mobile application.
SmartZone™ Mowing Pattern: Optimizes mowing efficiency by covering unmowed areas progressively in a random pattern.
Automatic Charging: Returns to the charging station when battery is low or task is complete.
Mobile App Control: Allows users to download the MyToro app to add the mower, define working areas (mowing zones, exclusion zones, transit paths), monitor status, and control operations.
Manual Control: Features a stop button for immediate cessation of operation, a home button to send the mower to the charging station, and a play/resume button to continue operations.
Security: A 4-digit code can be entered via a numeric keypad on the control panel to unlock mower controls.
Indicators: LED indicators on the control panel show battery status (green for charged, red for low), hub connection (green for connected, red for disconnected), and operational status (green for functioning, red for fault). A running light on top of the mower indicates active mowing.
Obstacle Avoidance: Changes direction upon contact with objects or boundaries. Users are advised to remove obstacles or define exclusion zones to prevent recurring issues.
Handle: Includes a mower handle for manual repositioning, which can be removed and stored in the charging station.

Maintenance Features:

Recommended Maintenance Schedule: Includes monthly tasks such as cleaning/replacing lens protectors, replacing blades, and cleaning the mower and charging station.
Battery Servicing: Instructions are provided for disconnecting and connecting the battery, including removing screws and wire-harness connectors.
Wheel Replacement: Detailed steps for removing and installing wheels, including using a flat-head screwdriver to remove the cap and unscrewing bolts.
Lens Protector Cleaning: Clean lens protectors using a dry soft-bristle brush or a clean microfiber cloth.
Blade Replacement: Instructions for replacing blades, emphasizing the use of sharp blades for optimal performance and safety.
Mower and Charging Station Cleaning: Advised to use compressed air for cleaning the mower and a non-conductive tool (cloth or soft brush) for the charging port and terminals. Pressure washing is explicitly prohibited to prevent damage to electronics.
Off-Season Storage: Guidelines for preparing the mower for storage, including fully charging the battery, cleaning the mower, removing the battery, and storing the mower, power supply, and charging station in a cool, dry place, out of reach of children and corrosive agents.
Troubleshooting Guide: Provides solutions for common issues such as the mower not starting, impacts with objects, not moving, not cutting evenly, no Bluetooth® connection, no wireless connection with the hub, not charging, or a loose handle.