6.TROUBLESHOOTING
This chapter describes how to deal with error messages, how to release a paper jam, how to replace a toner
cartridge and how to resolve other troubles.
When This Message Appears ..............................................................................170
Paper Jams............................................................................................................172
Checking position of paper jams .....................................................................................................172
When paper jams occur frequently .................................................................................................173
When releasing jammed paper .......................................................................................................173
Paper jams within Reversing Automatic Document Feeder (optional) / Automatic Document Feeder
(optional) .........................................................................................................................................174
Paper jams on bypass tray..............................................................................................................177
Paper jams within Automatic Duplexing Unit (optional) ..................................................................177
Paper jam behind transfer unit ........................................................................................................178
Paper jams within fuser unit ............................................................................................................180
Paper jams within Paper Feed Unit (optional).................................................................................181
Paper jams within Paper Feed Pedestal (optional) .........................................................................182
Replacing Toner Cartridge ...................................................................................183
Before Calling Service Technician ......................................................................190
General operation ...........................................................................................................................190
Toner-related items .........................................................................................................................191
Original/Copy paper-related items ..................................................................................................192
Image trouble ..................................................................................................................................193
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