1 TROUBLESHOOTING FOR THE HARDWARE
Messages Displayed on the Touch Panel 13
POWER FAILURE A job was interrupted by a
power failure or some other
reason.
The print or fax job may be incomplete.
Press [JOB STATUS] to check whether any
jobs are unfinished.
To clear the messages, press the
[FUNCTION CLEAR] button twice.
ERASING DATA The Data Overwrite Enabler is
clearing the data.
This message is displayed if the Data
Overwrite Enabler (optional) is installed.
You can operate the equipment while the
message is displayed.
Check paper size setting on
control panel for Bypass.
Check the direction or size of
the paper.
Paper misfeed has occurred
because of a mismatch
between the paper size
placed in the bypass tray and
the size registered for the
bypass tray in the equipment.
Register the paper size correctly. Just
removing the misfed paper does not
prevent another paper from being misfed.
P.47 “Clearing paper misfeeds caused
by a wrong paper size setting”
Set the paper on the bypass
tray again.
The paper placed on the
bypass tray misfed.
Remove the misfed paper and set the
paper again.
Check the direction or size of
the paper on the bypass tray
and press START
The direction or the size of the
paper placed on the bypass
tray is incorrect.
Check the direction and the size of the
paper and then replace it on the bypass
tray.
The side guides of the bypass
tray do not fit the paper
length.
Align the side guides of the bypass tray to
the paper length.
Reboot the machine An error has occurred in the
equipment and it stopped
normal operation.
Rebooting the equipment may correct the
error: Press the [ACCESS] and [POWER]
buttons on the control panel
simultaneously until a “pip” sound is heard
to turn the power OFF, and then turn it back
ON with the [POWER] button. (The warm-
up time in this case will take longer than
usual.)
Toner near Empty Toner is running out. Some toner is still left in the toner cartridge
while this message is displayed. You do
not have to replace the toner cartridge yet.
Prepare a new toner cartridge.
(About another 1000 copies, set at the time
of shipment, can be made after this
message appears.)
Replace the toner cartridge after the
toner has completely run out. [Install
new toner cartridge] is displayed at
that time.
If you want to replace the toner
cartridge though some toner is still
left, follow the procedure below:
P.65 “Replacing a “Near Empty”
toner cartridge”
Message Problem Description Corrective Action
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