1 TROUBLESHOOTING FOR THE HARDWARE
14 Messages Displayed on the Touch Panel
TONER NOT RECOGNIZED The toner cartridge is not
installed. Or it is not installed
correctly.
Install the toner cartridge correctly.
P.61 “Replacing a Toner Cartridge”
The terminal of the toner
cartridge is stained.
Wipe the terminal with a dry soft cloth.
A toner cartridge not
recommended by TOSHIBA is
being used.
Use a TOSHIBA-recommended toner
cartridge.
P.61 “Replacing a Toner Cartridge”
Install new toner cartridge No toner is left. Replace the toner cartridge.
P.61 “Replacing a Toner Cartridge”
Please Empty Hole Punch
Waste
The Hole Punch Unit dust bin
is full.
Remove the paper punchings.
P.76 “Cleaning the Hole Punch Dust
Bin”
DEPARTMENT Quota
exceeded.
Contact the Administrator.
The copying, printing or
scanning quota to the
department has reached “0”.
For details of setting the quota, ask your
administrator.
Not enough Work Space to
store originals
Will you print out stored
originals?
Internal memory available ran
out while scanning.
To print out the data for the originals stored
(scanned) until the message appeared,
press [YES] on the touch panel. To delete
the stored data, press [NO].
USER Quota exceeded.
Contact the Administrator.
The copying, printing or
scanning quota to the user
has reached “0”.
For details of setting the quota, ask your
administrator.
USER and DEPARTMENT
Quota exceeded.
Contact the Administrator.
The copying, printing or
scanning quota to the user
and department has reached
“0”.
For details of setting the quota, ask your
administrator.
Check under the Finisher tray
and reboot the machine.
An obstruction is placed under
the Finisher tray.
Remove the obstruction under the Finisher
tray and reboot the equipment.
The number of originals
exceeds the limits.
The scanned data are
deleted.
The number of originals to be
scanned has exceeded the
limit of 1000 sheets during
scanning. (The magazine sort
or page number function is
used.)
Reduce the number of originals to be
scanned, and try again.
The number of originals
exceeds the limits.
Will you copy stored
originals?
The number of originals to be
scanned has exceeded the
limit of 1000 sheets during
scanning.
To print out the data for the originals stored
(scanned) until the message appeared,
press [YES] on the touch panel. To delete
the stored data, press [NO].
LAN cable is not detected The LAN cable connection is
not detected.
Check the following items.
Check that the LAN cable is connected
to the equipment.
Check that there is no damage on the
connector of the LAN cable.
Check that the LAN cable is open
circuited.
Check that the LAN cable is connected
to the HUB. Check that there is no
damage to the connector.
Check that the power is ON for the HUB
to which the LAN cable is connected.
Check that the settings of the
communication speed and the Ethernet
method for the equipment and the HUB
are aligned.
Message Problem Description Corrective Action
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