6.TROUBLESHOOTING FOR NETWORK
CONNECTIONS
This chapter describes how to troubleshoot the problems on network connections.
Locating the Equipment in the Network............................................................................... 98
Cannot locate the equipment in the network ........................................................................................................98
Cannot locate the equipment with Local Discovery..............................................................................................99
Equipment does not respond to ping command.................................................................................................100
LDAP Search and Authentication Problems...................................................................... 101
Network shutdown occurs or touch panel disabled after LDAP search..............................................................101
LDAP authentication takes a long time...............................................................................................................101
Printing Problems (Network Related)................................................................................. 102
SMB print in a Windows operating system environment ....................................................................................102
Raw TCP or LPR print in a Windows operating system environment ................................................................102
IPP print in a Windows operating system environment ......................................................................................103
Novell print in a NetWare environment...............................................................................................................103
Macintosh environment ......................................................................................................................................104
UNIX/Linux environment ....................................................................................................................................104
Network Fax (N/W-Fax) Driver Problems ........................................................................... 105
N/W-Fax Driver Installation Error Messages ......................................................................................................105
N/W-Fax Driver General Errors ..........................................................................................................................106
Client Software Authentication Problems.......................................................................... 108
Cannot log in using client software.....................................................................................................................108
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