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3.TROUBLESHOOTING FOR PRINTING

Network Connection Problems 81

3 TROUBLESHOOTING FOR PRINTING

 Cannot print properly with AppleTalk print

Problem Description

 Text will be printed as striped lines for an email message.

 Some text is not printed in a document.

 When a web browser is used, the web page is not printed in spite of the print job being sent to the equipment.

Corrective Action

If the errors above occur with AppleTalk print, use LPR print instead.

Default Chapter1
- Troubleshooting Guide1
Preface3
- Table of Contents5
Chapter 1 TROUBLESHOOTING for the HARDWARE10
When this Screen Is Displayed10
Messages Displayed on the Touch Panel12
Clearing a Paper Misfeed16
- Locating a Paper Misfeed16
- Clearing a Paper Misfeed17
- Paper Misfeed in the Reversing Automatic Document Feeder (Lower)18
- Paper Misfeed in the Reversing Automatic Document Feeder (Upper)19
- Paper Misfeed in the Drawer Feeding Portion20
- Paper Misfeed in the Large Capacity Feeder21
- Paper Misfeed in the Paper Feed Pedestal21
- Paper Misfeed in the Drawer22
- Paper Misfeed in the Drawer of the Large Capacity Feeder22
- Paper Misfeed in the Bypass Tray23
- Paper Misfeed in the Automatic Duplexing Unit24
- Paper Misfeed on the Paper Transport Path25
- Paper Misfeed in the Fuser Unit25
- Paper Misfeed in the Bridge Kit27
- Paper Misfeed in the Finisher and the Hole Punch Unit27
- Paper Misfeed in the Saddle Stitch Finisher and the Hole Punch Unit31
- Paper Misfeed in the Saddle Stitch Unit of the Saddle Stitch Finisher34
- Paper Misfeed in the Inner Finisher and the Hole Punch Unit39
- Clearing Paper Misfeeds Caused by a Wrong Paper Size Setting42
- Misfeed When Printing from the Fax45
Clearing a Staple Jam47
- Staple Jam in the Finisher47
- Staple Jam in the Saddle Stitch Unit51
Replacing a Toner Cartridge53
- Replacing a "Near Empty" Toner Cartridge56
Replacing the Waste Toner Box59
Refilling with Staples61
- Refilling Finisher Staples61
- Refilling Saddle Stitch Unit Staples64
Cleaning the Main Chargers and LED Print Heads67
Cleaning the Hole Punch Dust bin70
- Finisher / Saddle Stitch Finisher Hole Punch Unit70
- Inner Finisher Hole Punch Unit70
When Printed Sheets Overflow from the Exit Tray72
Chapter 2 TROUBLESHOOTING for COPYING73
Copying Problems74
Chapter 3 TROUBLESHOOTING for PRINTING78
Print Job Problems78
- Clearing Print Job Errors78
- Cannot Remember the Document Password for a Private Print Job79
- Printing a Document Including Many Graphics Takes Time79
Printer Driver Problems80
- Cannot Print (Port Setting Problems)80
- Cannot Print (SNMP Community Name Problems)80
- Command Line Options Not Processed80
- Retrieval of Printer Configuration Failed81
- Cannot Change Settings on the [Device Settings] Tab81
Network Connection Problems82
- Cannot Print with the Equipment (Network Connection Problems)82
- Cannot Print with SMB Print82
- Cannot Print Properly with Appletalk Print83
Client Problems84
- Checking the Client Status84
Hardware Problems85
- Print Jobs Not Output85
Chapter 4 Troubleshooting for Scanning87
Scanning Problems88
- Cannot E-Mail My Scans88
- Cannot Find the Data Saved in the Shared Folder88
- Cannot Perform Scanning from a PC with Office 201388
Chapter 5 TROUBLESHOOTING for E-Filing90
E-Filing Web Utility Problems90
- E-Filing Web Utility Terminates the Session90
- Numerous Sub Windows Repeatedly Appear90
- Displaying the Items in the Contents Frame Takes a Long Time90
- Error Messages91
Chapter 6 TROUBLESHOOTING for NETWORK CONNECTIONS94
Locating the Equipment in the Network94
- Cannot Locate the Equipment in the Network94
- Cannot Locate the Equipment with Local Discovery95
- Equipment Does Not Respond to Ping Command96
LDAP Search and Authentication Problems97
- Network Shutdown Occurs or Touch Panel Disabled after LDAP Search97
- LDAP Authentication Takes a Long Time97
Printing Problems (Network Related)98
- SMB Print in a Windows Operating System Environment98
- Raw TCP or LPR Print in a Windows Operating System Environment98
- IPP Print in a Windows Operating System Environment99
- Novell Print in a Netware Environment99
- Macintosh Environment100
- Unix/Linux Environment100
Network Fax (N/W-Fax) Driver Problems101
- N/W-Fax Driver Installation Error Messages101
- N/W-Fax Driver General Errors102
Client Software Authentication Problems103
- Cannot Log in Using Client Software103
Chapter 7 CHECKING the EQUIPMENT STATUS with Topaccess106
Hardware Status Icons on Topaccess [Device] Tab106
Error Messages108
Error Codes110
- Error Codes on Print Jobs110
- Error Codes on Transmission and Reception111
- Error Codes on Scan Jobs113
Chapter 8 WHEN SOMETHING IS WRONG with the EQUIPMENT120
When You Think Something Is Wrong with the Equipment120
- General Operations120
- Originals and Paper121
Regular Maintenance122
Index123

Brand	Toshiba
Model	E-studio2555cse
Category	All in One Printer
Language	English

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