6.TROUBLESHOOTING FOR NETWORK CONNECTIONS
Printing Problems (Network Related) 97
6 TROUBLESHOOTING FOR NETWORK CONNECTIONS
IPP print in a Windows operating system environment
Novell print in a NetWare environment
No. Check... Yes No Corrective Action
1 Are the IP address properties correctly set? Next Step
Set up the IP address correctly.
2 Is the HTTP server on the equipment enabled?
Next Step
Enable the HTTP server in the HTTP Network
Service.
3 Is the IPP print correctly set? Next Step
Set up the IPP print service correctly.
4 Were the proper printer drivers installed?
Next Step
Refer to the Software Installation Guide to
install the proper printer drivers.
5 Is the IPP port configured with the correct URL?
Next Step
Refer to the Software Installation Guide to
configure the proper port.
6 Can you print to the equipment?
End
See the following section to fix the problem:
P.80 “Cannot print with the equipment
(network connection problems)”
No. Check... Yes No Corrective Action
1 Are the IPX/SPX protocols enabled? Is the correct
frame type selected?
Next Step
Set up the IPX/SPX correctly.
2 If applicable, did you successfully set up queue-
based print?
Next Step
Set up the NetWare server properly.
3 Did you configure the equipment for a NetWare
connection?
Next Step
Set up the NetWare network settings correctly.
4 Did you configure the equipment for NetWare
print service?
Next Step
Set up the NetWare print service correctly.
5 Were the proper printer drivers installed?
Next Step
Refer to the Software Installation Guide to
install the proper printer drivers.
6 Is the IPP port configured with the correct URL?
Next Step
Refer to the Software Installation Guide to
configure the proper port.
7 Can you see the equipment in Windows Network
Neighborhood?
Next Step
Check that the SMB protocol is enabled in the
client computers.
8 Can you print to the equipment?
End
See the following section to fix the problem.
P.80 “Cannot print with the equipment
(network connection problems)”
To Next Page
Loading...
Need help?
General
