Toshiba E-STUDIO5506AC - Page 59

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FAQs
I cannot print from my computer.
Check the following:
• IsthepowerturnedON?
• Isthepowercablepluggedin?Ifitisnot,turnthe
MAIN POWER switch OFF, and then plug the
power cable into an outlet.
• Isthenetworkcabledisconnected?Ifitis
disconnected, connect it to the network interface
connector.
• Hastonerorpaperrunout?
• Doesthesetnumberofpagesexceedthe
maximum allowed for the specific department or
user?
If the problem still occurs aer checking the
above, see the following guide or contact your
administrator:
& Soware Troubleshooting Guide (PDF) :
“Chapter 3: TROUBLESHOOTING FOR PRINTING”
or “Chapter 6: TROUBLESHOOTING FOR NETWORK
CONNECTIONS”
Client soware
“Devices are not discovered in your
network.” appears while installing
the printer driver.
If this equipment is not discovered on the network
while installing the printer driver, the following
message appears. See the following guide:
& Soware Installation Guide (PDF) : “Chapter 3:
INSTALLING PRINTER DRIVERS FOR WINDOWS” -
“Installing the Printer Drivers”
I cannot install the printer driver or
other soware.
Try the following and then reattempt the
installation.
• Uninstallanyexistingprinterdrivers.
• Quitresidentsowaresuchasantivirussoware.
• LogintoWindowsusinganaccountthatenables
installation, such as for administrators.
Can I register data in CSV file to
the address book?
Yes. You can register them from the AddressBook
Viewer or TopAccess. See the following guide:
& Help menu of AddressBook Viewer
& TopAccess Guide (PDF) : “Chapter 8:
[Administration] Tab Page” - “[Maintenance] How
to Set and How to Operate” - “Importing and
exporting”