12 Messages Displayed on the Touch Panel
0.Messages Displayed on the Touch Panel
A message appears on the upper part of the screen to notify users of a problem, etc. The major examples of problems
and how to solve them are described in the table below.
Message Problem Description Corrective Action
Close *** cover. The cover indicated by *** is
open.
Check the cover on the touch panel and close
it.
Misfeed in *** Paper misfeed has occurred
inside the equipment.
Remove the misfed paper following the
guidance displayed on the touch panel.
P.18 “Clearing a Paper Misfeed”
Install new *** toner cartridge No toner is left. (For color
models, “***” indicates the
applicable color.)
(The colors are shown
abbreviated when two or more
toners are running out: Y:
yellow, M: magenta, C: cyan,
and K: black)
See the color indication on the touch panel
and replace the toner cartridge.
(About another 2000 copies can be made after
this message appears. The number varies
depending on the conditions of copying.)
P.55 “Replacing a Toner Cartridge”
*** Toner Not Recognized
Check the toner cartridge
The toner cartridge indicated by
*** is not installed at all or
improperly so.
Install the toner cartridge correctly.
P.55 “Replacing a Toner Cartridge”
The terminal of the toner
cartridge is stained.
Wipe the terminal with a soft cloth.
The recommended toner
cartridge is not being used.
Use the recommended toner cartridge.
P.55 “Replacing a Toner Cartridge”
Check paper size setting on
control panel for drawer N.
Check the direction or size of
the paper.
Paper misfeed has occurred
because of the mismatch
between the paper size placed
in drawer N and the size
registered for the drawer N in
the equipment.
Just removing the misfed paper does not
prevent another paper from being misfed. Be
sure to correctly register the paper size in the
equipment.
P.46 “Clearing paper misfeeds caused by a
wrong paper size setting”
Paper for left drawer can be
added
No paper remains in the left tray
of the Tandem Large Capacity
Feeder.
You can add paper while the copy function is
in operation. Open the drawer of the Tandem
Large Capacity Feeder and add paper in the
left drawer.
For details, refer to Chapter 1 of the Copying
Guide.
TRU Box needs to be replaced
(Please make a service call)
The TRU box requires
replacement by a service
technician.
Contact your service representative.
Wait (Performing Self-check) The equipment is undergoing
maintenance to keep its
imaging quality.
Wait until the adjustment is completed and
the message disappears.
Adjusting. Wait until printing
resumed.
The equipment is performing
the adjustment of its inside
temperature.
Wait until the adjustment is completed and
the message disappears.
Check the original and set it
again
The original is misfed inside of
the ADF.
Remove the misfed original following the
guidance on the touch panel.
P.22 “DSDF (Upper)”
The direction or the size of the
original placed on the ADF is
incorrect.
Check the direction and the size of the
original and then replace it on the ADF. Then
reattempt the operation.
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