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If Something Goes Wrong
Disk or storage drive problems
Disk or storage drive problems
Problems with the storage drive or with external media
usually show up as an inability to access the drive or as
sector errors. Sometimes a drive problem may cause one or
more files to appear to have garbage in them.
Error-checking
Run Error-checking, which analyzes the directories and files
on the storage drive and repairs any damage it finds.
To run Error-checking:
1 Swipe in from the right edge of the screen. When the
Windows charms appear, tap/touch the
Search ()
charm. In the Search field, begin typing
computer.
2 Tap/touch
This PC from the list that appears.
The “This PC” window appears.
3 Tap/touch and hold the drive you wish to check.
(Sample Image) Selecting the drive
4 In the pop-up menu, tap/touch Properties.
The drive’s “Properties” box appears.
5 Tap/touch the
Tools tab.
6 Tap/touch the
Check button.
The Error Checking box appears.
The system will alert you if you need to scan the drive.
7 Even if you do not need to scan the drive for errors you
can scan by tapping/touching
Scan drive.
Error-checking tests and repairs the storage drive.
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