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Explain operation to location staff
It is important that location personnel are familiar with the operation of
Ovation. Take a few minutes to cover the following topics with them.
Coin and bill mechanism
The jukebox accepts only $1, $5, $10, and $20 bills (old and new) four
ways, and US 25 cent and $1 coins.
Power
• Show the Night Mode switch on rear of jukebox.
• Explain that the Night Mode button turns off the jukebox monitor and
audio subsystem only. The computer inside the jukebox is always
running since it calls TouchTunes every night. For this reason, the
jukebox should never be turned off by pulling its plug or shutting
circuit breakers that cut power to its wall outlet.
• Explain that pushing the on/off button on the remote is the same as
pushing the Night Mode button.
Volume buttons
Show the backup volume control buttons on the rear of the jukebox and
explain that they can be used if the remote is broken, lost, or low on
battery power.
Customer interface
• Show how a song is selected and is played.
• Explain credit settings and the schedule you have set for them.
• Explain the following features if enabled: vote for download and
promotional game.
Songs
• Explain random play and overplay modes if you have enabled them.
• Mention that new songs can be added to the jukebox as needed. Staff
will know what customers want to hear and will be able to give you
valuable information in this regard.
• Explain that the jukebox calls out on the phone line every night (after
business hours) and that this is how songs are added. Indicate the
time range you set for the nightly call and caution staff against
picking up the phone during this period as it can disrupt
communications. If the jukebox is interrupted during a call it will
recover, sometimes by calling again. However, if the nightly call fails
for any reason, a phone icon will appear on the Attract screen. Staff
should call you if this occurs.
• Explain that if the jukebox is turned off (using the Night Mode button
on the rear) for more than four hours, the song queue is purged.
Attract mode/background music
Explain how attract mode and background music work and the schedule
you have set for them.
Remote control
Explain that the remote does not need to be pointed directly at the
jukebox, and will function through walls and other obstructions. Concrete
and metal provide more of a barrier than wood or plaster. The remote
control can also be affected by interference from other RF-based devices.
Remote key assignments and functionality
The keys on the remote are pre-programmed for the following functions.
Copyright © 2006 TouchTunes Music Corporation Printed in Canada
Key Function
Power Press to turn the jukebox monitor and audio
subsystem on or off. The jukebox computer
remains on. Equivalent to pressing the
Night Mode button on the jukebox (not
available on all models).
Pause Pauses the jukebox.
Numeric keys Used to program the remote and for future
use.
MIC VOL Raises and lowers the volume of the
microphone within the limits set on the
Mixer Settings screen.
P1 Give promotional credit: Press and release
this button to add a credit to the jukebox.
Credits are deducted from the promotional
credit count.
The promotional credit feature is enabled/
disabled on the Credit Settings screen.
P2 For future use.
P3/Skip Skip song: Quickly press and release this
button to stop playing the current song and
immediately skip forward to the next song
in the queue. The skip song feature is
enabled/disabled on the System Settings
screen.
Flush play queue: Press and hold this
button for four seconds to flush the entire
play queue.
VOLUME ZONE 1, 2, 3 Raises and lowers the volume of the
selected zone within the limits set on the
Sound Mixer screen.
F1, F2, F3, F4 For future use.
TouchTunes Digital Jukebox, Inc.
3, Commerce Place, 4th Floor
Montreal, Quebec,
Canada, H3E 1H7
TouchTunes Music Corporation
1280 Rose Road
Lake Zurich IL 60047
USA
Technical Support
888-711-5853
www.touchtunes.com
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