TracVision M9 User’s Guide
41
Chapter 4 - Troubleshooting
Technical Support
The TracVision M9 antenna is a sophisticated electronic device; only
KVH-authorized technicians have the specialized tools and expertise
necessary to diagnose and repair a system fault. Therefore, if you
experience any operating problem or require technical assistance,
please call or visit your local authorized TracVision dealer or
distributor. You can find an authorized technician near you by visiting
our website at www.kvh.com/wheretogetservice.
If you need help finding an authorized technician, please contact KVH
Technical Support:
North America, South America, Australia, New Zealand:
Phone: +1 401 847-3327
E-mail: techs@kvh.com
(Mon.-Fri., 9:00 am-6:00 pm ET, -5 GMT)
(Sat., 9:00 am-2:00 pm ET, -5 GMT)
Europe, Middle East, Asia:
Phone: +45 45 160 180
E-mail: support@kvh.dk
(Mon.-Fri., 8:00 am-4:30 pm, +1 GMT)
Please have your antenna serial number handy before you call. For
information on retrieving your antenna serial number, refer to
“Displaying the Antenna Serial Number” on page 50.
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