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Customer Service
For general information about Trapeze Networks Mobility System™ products and
services, visit www.trapezenetworks.com. For warranty, license, and support
information, visit the following sites:
● Warranty and software licenses. Current Trapeze Networks warranty and
software licenses are available at www.trapezenetworks.com/services/
warranty.asp.
● Support services. For information about Trapeze support services, visit
www.trapezenetworks.com/services/. Or call 1-866-877-9822 (in the US or
Canada) or +1 925-474-2400 and select option 5.
Contacting the Technical Assistance Center
Contact the Trapeze Networks Technical Assistance Center (TAC) by telephone,
email, or fax. If you have a service contract or are a Trapeze Authorized Partner,
log in to www.trapezenetworks.com/services/sup_programs.asp for more help.
● Within the US and Canada, call 1-866-TRPZTAC (1-866-877-9822).
● Within Europe, call +31 35 64 78 193.
● From locations outside the US and Canada, call +1 925-474-2400.
● In non-emergencies, send email to support@trapezenetworks.com.
● When your case is active, you can fax more information to +1 925-474-2423.
Note. TRAPEZE NETWORKS SELLS AND SERVICES ITS PRODUCTS PRIMARILY
THROUGH ITS AUTHORIZED RESELLERS AND DISTRIBUTORS. If you purchased
your product from an authorized Trapeze reseller or distributor and do not have
a service contract with Trapeze Networks, you must contact your local reseller
or distributor for technical assistance.
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