Trident TVGA8900CL - 5.3 Troubleshooting MS-Windows

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5.3

Troubleshooting

MS-Windows

5.3.1

Troubleshooting

Windows

3.0

and

3.1

This

section

provides

troubleshooting

tips

for

users

having

problems

DeC

installing

orusing

the

high

resolution

drivers

provided

for

Windows

3.0

and

3.1.

Besure

you

have

installed

the

TVGACRTC

and

SVM

utilities

on

your

hard

drive

before

you

continue

with

the

troubleshooting

procedures.

NOTE:

"Delete

driver

files”

means

delete

"VDDTVGA.386",

“T640C.DRV”,

and

“T1024FC.DRV”

etc.

in

CAWINDOWSISYSTEM

directory

and

"OEMSETUP.INF"

in

C

WINDOWS

directory.

Problem:

Windows

screen

won't

come

up.

It

kicks

back

to

DOS

prompt.

Solution:

a.

Be

sure

the

driver

version

is

the

correct

one

for

the

Trident

chipset

on

your

card

(e.g.

T1024FC.DRV

for

TVGA9000

and

8900CL).

Be

sure

the

resolution

chosen

is

a

match

for

the

amount

of

memory

on-board.

(Pleasereferto

REAME.TXT

file

in

WIN

subdirectory

of

your

Utility

d

Disk

and

table

on

page

1-1

for

detail

memory

requirement.)

b.

Try

adding

the

statement

*EMMEXCLUDE-A000-C7FF"

to

the

[386

enhanced]

section

of

the

Windows

SYSTEM.INI

file.

The

SYSTEM.INI

file

is

located

in

the

WINDOWS\SYSTEM

directory.

c.

Ifusing

QEMM,

try

adding

QEMM

exclude

statement

"DEVICE-

QEMM386.SYS

X=A000-C7FF"

to

your

CONFIG.SYS

file.

d.

Check

CONFIG.SYS

and

AUTOEXEC.BAT

files

and

minimize

TSRs

(Terminate

and

Stay

Resident

Programs)

or

Device

Drivers,

such

as,

DEVICE=TVGABIO.SYS

in

CONFIG.SYS

or

PCSHELL.EXE

in

AUTOEXEC.BAT.

e.

Delete

and

reinstall

the

driver(s).

Problem:

Windows

hangs

up

during

or

after

installing

a

driver.

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