triOS TpH - Warranty and Customer Service; Warranty Information; Customer Service Contact

20
D01-068en201913 Manual TpH
Use
Use
Calibration
Calibration
Malfunction &
Maintenance
Malfunction &
Maintenance
Commissioning
Commissioning
Introduction
Introduction
General
Information
General
Information
FAQ
FAQ Technical Data
Technical Data
Keyword Index
Keyword Index
Accessories
Accessories Warranty
Warranty / Customer Service // TpH
Contact
Customer
Service
10 Customer service
If you are having a problem with the sensor, please contact the TriOS customer service.
Technical support contact:
support@trios.de
Tel.: +49 (0) 4402 69670 - 0
Fax: +49 (0) 4402 69670 – 20
For quick help, please send us the sensor ID number by e-mail.
9 Warranty
The warranty only applies to the electronics of the device. The warranty period of our devices within the EU is 2 years from the date of
the invoice. Outside of the EU, the warranty period is one year. All wearing parts are excluded from the warranty.
The warranty is subject to the following conditions:
• The device and all accessories must be installed as described in the corresponding manual and must be operated
according to the specications.
• Damage due to contact with corrosive and damaging substances, liquids or gases and damage during transport are not
covered by the warranty.
• Damage due to improper handling and use of the device is not covered by the warranty.
• Damage resulting from modication or unprofessional attachment of accessories by the customer is not covered by the
warranty.
Opening the sensor voids the warranty!
NOTICE