Trojan IMAGE 350 - Frequently Asked Questions

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9. FREQUENTLY ASKED QUESTIONS – IMAGE 350
1. The consol is showing the incorrect reading.
• Checkthattheconnectoronthebackoftheconsolispluggedincorrectly.
• Checkthebatteriesintheconsolareinsertedinthecorrectorientationandthattheyareinworkingcondition
• Presstheresetbuttontotestiftheerrorhascorrecteditself.
2. The functions are not working properly or display incorrectly.
• Checkthattheconnectoronthebackoftheconsolispluggedincorrectly.
• Presstheresetbuttontotestiftheerrorhascorrecteditself.
3. There is no pulse reading or the data displayed is unstable.
• Checkthatthereisaproperconnectionbetweenyourhandsandthehandpulseconnector(thehandpulse
sensors will not operate correctly if your skin is extremely dry. Moisten your hands and try again).
• Checkthattheconnectedwireisnotbroken.
• Resetandcarefullyfollowtheinstructionsinthemanual.
Note
• Avoidmovingyourhandswhileexercisingandholdthehandpulsesensorsrmlywhileexercising.Ifyoudomove
your hands while exercising, give the computer a few seconds to resample and display your correct heart pulse
rate.
4. My LCD is dim
• Checkiftheunitisindirectsunlight.Moveifnecessary.Ifdisplaydoesnotimprove,pleasecontact0861876526
5. Maintenance and cleaning.
• Useaclean,damp,softragtocleanthesurface.
• Useamilddetergenttocleanthedirtyspots.
• Donotuseasteelbrushoremeryclothtocleanthesurface.
• Immediatelyafterexercisewipeoffanysweatfromthesurfaceoftheequipment.Perspirationcontainssaltwhich
could ruin the equipment.