True Fitness PERFORMANCE 300

Questions and Answers

M
Marcus GarciaAug 8, 2025
Why does my True Fitness Treadmill unit reset or pause randomly?
- S
  sfloresAug 8, 2025
  If your True Fitness Treadmill resets or pauses randomly, there might be several reasons. Begin by replacing the power cord, as it may be damaged. Ensure the power cord is properly connected to both the unit and the outlet. Make sure the safety e-stop key is fully engaged with the console. Insufficient power could also be the issue, so verify the output voltage from the 20A outlet using a voltmeter. Finally, user weight must be over 90lbs. Verify No User Present settings in console.
G
gbuckleyAug 12, 2025
How to troubleshoot no power on my True Fitness Treadmill?
- A
  Andre LawrenceAug 13, 2025
  If your True Fitness Treadmill has no power, first ensure the On/Off switch is in the ON position. Check the power cord to see if it is damaged and replace it if necessary. Make sure the power cord is fully seated in the socket at both the unit and the outlet. Use a voltmeter to verify that there is power at the outlet. Also, check the circuit breaker next to the On/Off switch to ensure it hasn't tripped; reset it if needed.
N
Nicholas MartinAug 18, 2025
Why is the heart rate displaying erratically or not displaying on my True Fitness Treadmill?
- A
  Allison CastroAug 18, 2025
  If you experience erratic or no heart rate display on your True Fitness Treadmill, ensure the transmitter belt contacts are making good contact with your skin by readjusting the belt. Also, moisten the contacts on the transmitter belt. Make sure you are positioned within 3 feet (1 meter) of the heart rate receiver on the console.
A
Adam JohnsonAug 23, 2025
What to do if the walking belt is off center on my True Fitness PERFORMANCE 300 Treadmill?
- L
  Luis GutierrezAug 23, 2025
  If your True Fitness Treadmill walking belt is off center, it may be due to an uneven floor. Adjust the treadmill using the rear leveling feet. You may also need to adjust the belt tracking.
T
Tammy GardnerAug 28, 2025
What to do if walking belt hesitates or slips when stepping on True Fitness PERFORMANCE 300 Treadmill?
- B
  Bryan RichmondAug 29, 2025
  If your True Fitness Treadmill walking belt hesitates or slips when stepping, it could be related to belt tension. You may need to adjust the belt tension. Another potential solution is to lubricate the running belt.
B
Brian EricksonSep 1, 2025
Why is there a rubbing sound from my True Fitness PERFORMANCE 300 when in operation?
- S
  Susan BrewerSep 1, 2025
  If you hear a rubbing sound from your True Fitness Treadmill during operation, it could be due to the walking belt rubbing against a straddle cover; in this case, adjust the belt tracking. Alternatively, a foreign object might be stuck under the walking belt, so inspect and remove any obstructions.

Summary

Chapter 1: Safety Instructions

General Safety Instructions

Key safety guidelines for all users of the treadmill.

Grounding Instructions

Chapter 2: Assembly Guide

Setup Guidelines and Electrical Requirements

Basic setup instructions and mandatory electrical requirements for safe assembly.

Pre-Assembly Checklist

Treadmill Assembly Steps

Step-by-step instructions for assembling the treadmill.

Chapter 4: Programming & Operation

Console Overview

Creating and Managing a Workout

Steps for setting up and saving custom or preset workouts.

Chapter 5: Care & Maintenance

Care and Maintenance

Running Belt Alignment

Chapter 7: Additional Information

Troubleshooting Guide

Solutions for common malfunctions and error codes encountered with the treadmill.

Chapter 8: Warranty Information

True Fitness PERFORMANCE 300 Specifications

General

Speed	0.5 to 12 mph
Incline	0% to 15%
User Weight Capacity	350 lbs
Display	LCD
Running Surface	60" L
Belt	2-ply
Motor	3.0 HP
Heart Rate Monitoring	Contact
Dimensions	80" L