True Fitness PERFORMANCE 100

Questions and Answers

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April SandersAug 5, 2025
Why does my True Fitness Treadmill unit reset or pause randomly?
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  Margaret CochranAug 5, 2025
  If your True Fitness Treadmill resets or pauses randomly, there might be several reasons. Begin by replacing the power cord, as it may be damaged. Ensure the power cord is properly connected to both the unit and the outlet. Make sure the safety e-stop key is fully engaged with the console. Insufficient power could also be the issue, so verify the output voltage from the 20A outlet using a voltmeter. Finally, user weight must be over 90lbs. Verify No User Present settings in console.
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Matthew GordonAug 10, 2025
How to troubleshoot no power on my True Fitness PERFORMANCE 100 Treadmill?
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  Anthony ThomasAug 10, 2025
  If your True Fitness Treadmill has no power, first ensure the On/Off switch is in the ON position. Check the power cord to see if it is damaged and replace it if necessary. Make sure the power cord is fully seated in the socket at both the unit and the outlet. Use a voltmeter to verify that there is power at the outlet. Also, check the circuit breaker next to the On/Off switch to ensure it hasn't tripped; reset it if needed.
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Abigail MartinezAug 15, 2025
Why is the heart rate displaying erratically or not displaying on my True Fitness Treadmill?
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  holderdawnAug 15, 2025
  If you experience erratic or no heart rate display on your True Fitness Treadmill, ensure the transmitter belt contacts are making good contact with your skin by readjusting the belt. Also, moisten the contacts on the transmitter belt. Make sure you are positioned within 3 feet (1 meter) of the heart rate receiver on the console.
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Brian PierceAug 20, 2025
What to do if the walking belt is off center on my True Fitness Treadmill?
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  Vanessa MillerAug 20, 2025
  If your True Fitness Treadmill walking belt is off center, it may be due to an uneven floor. Adjust the treadmill using the rear leveling feet. You may also need to adjust the belt tracking.
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amber19Aug 26, 2025
What to do if walking belt hesitates or slips when stepping on True Fitness PERFORMANCE 100?
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  Brittany ContrerasAug 26, 2025
  If your True Fitness Treadmill walking belt hesitates or slips when stepping, it could be related to belt tension. You may need to adjust the belt tension. Another potential solution is to lubricate the running belt.
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Lori RamirezAug 30, 2025
Why is there a rubbing sound from my True Fitness PERFORMANCE 100 when in operation?
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  Kristi ChoiAug 30, 2025
  If you hear a rubbing sound from your True Fitness Treadmill during operation, it could be due to the walking belt rubbing against a straddle cover; in this case, adjust the belt tracking. Alternatively, a foreign object might be stuck under the walking belt, so inspect and remove any obstructions.

Summary

Safety Instructions

General Safety and Usage Warnings

Covers all general warnings and cautions for safe operation of the treadmill.

Space, Safety Key, and Electrical Requirements

Details necessary clearance, safety key usage, grounding, and electrical power needs.

Warning Decals and Compliance

Information on replacing warning labels and product compliance with regulations.

Assembly Guide

Pre-Assembly Checklist and Setup

Covers initial setup, electrical needs, parts list, and hardware.

Step-by-Step Assembly Instructions

Details the process of putting the treadmill together.

Product Overview

Treadmill Component Identification

Identifies and describes key parts of the treadmill.

Programming and Operation

Heart Rate Monitoring and Control

Explains heart rate monitoring methods and introduces Heart Rate Control workouts.

Console Features and Navigation

Details the treadmill console layout, buttons, navigation, and data display.

Workout Programs and Management

Explains preset programs, user profile setup, and saving custom workouts.

Advanced Functions and Data Sync

Covers HRC setup, summaries, Bluetooth data transfer, and utility functions.

Care and Maintenance

Routine Inspection, Cleaning, and Belt Care

Covers inspection, cleaning, belt adjustment, lubrication, and maintenance.

Preventive Maintenance and Storage

Details scheduled maintenance, long-term storage, and chest strap care.

Customer Service

Contact Information and Damage Reporting

Information on contacting service/sales and reporting shipping damage.

Troubleshooting and Error Codes

Diagnostic Troubleshooting Guide

Lists common malfunctions, their causes, and corrective actions.

Interpreting Console Fault Codes

Explains various fault codes displayed on the console and their resolution.

Warranty Information

Limited Warranty Terms and Registration

Outlines warranty terms, coverage, and the product registration process.

Appendix A: Wahoo RunFit App Integration

Connecting and Using the Wahoo RunFit App

Instructions for downloading, connecting, and using the Wahoo RunFit app.

True Fitness PERFORMANCE 100 Specifications

General

User Weight Capacity	350 lbs
User Profiles	4
Motor	3.0 HP
Speed Range	0.5 - 12 mph
Incline Range	0% - 15%
Heart Rate Monitoring	Contact
Display	LCD
Warranty	1 Year Labor
Running Area	20" x 60"
Programs	12 Preset Programs