True PS800 - User Manual

Questions and Answers

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Kristin MaynardAug 18, 2025
What to do if my True PS800 Treadmill shows Fault D108: Motor Over Current?
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  Holly FloresAug 18, 2025
  If your True Treadmill displays Fault D108, indicating a Motor Over Current, there are several potential causes. First, check the AC line voltage. It may be too high. Another possible cause is high friction between the belt and deck. If this is the case, lubricate the treadbelt. If these steps don't resolve the issue, try power cycling the treadmill. If the problem persists, further assistance may be needed.
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Diane CalderonAug 20, 2025
What to do if my True PS800 Treadmill shows Fault D110: Motor Controller Overcurrent?
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  Keith KingAug 20, 2025
  If your True Treadmill displays Fault D110, indicating a Motor Controller Overcurrent, there are several potential causes. First, check the AC line voltage. It may be too high. Another possible cause is high friction between the belt and deck. If this is the case, lubricate the treadbelt. If these steps don't resolve the issue, try power cycling the treadmill. If the problem persists, further assistance may be needed.
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Glenn ThomasAug 23, 2025
What to do if my True PS800 shows Fault D113: Motor Controller Control Fault?
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  Daniel CobbAug 23, 2025
  If your True Treadmill displays Fault D113, indicating a Motor Controller Control Fault, it could be due to a few reasons. One potential cause is an incline stall, where the incline isn't moving when it's supposed to. Try power cycling the treadmill. Also, check the cable connections. Another possible solution is to run incline calibration. If these steps don't resolve the issue, further assistance may be needed.
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Juan WebbAug 25, 2025
What to do if my True PS800 shows Fault D114: Lower Board Incline Range Fault?
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  Adam ThomasAug 26, 2025
  If your True Treadmill displays Fault D114, indicating a Lower Board Incline Range Fault, it could be due to the incline being out of range. Try power cycling the treadmill. Also, check the cable connections. Another possible solution is to run incline calibration. If these steps don't resolve the issue, further assistance may be needed.
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James LeeAug 28, 2025
What to do if my True PS800 shows Fault D111: Motor Controller Voltage Overload?
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  Sarah RobertsAug 28, 2025
  If your True Treadmill displays Fault D111, indicating a Motor Controller Voltage Overload, it could be due to low incoming AC voltage. Try power cycling the treadmill. Also, check the AC line voltage. If these steps don't resolve the issue, further assistance may be needed.
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Casey CollinsAug 30, 2025
What to do if my True PS800 Treadmill shows Fault D112: Motor Controller Undervoltage?
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  Kelli ReyesAug 30, 2025
  If your True Treadmill displays Fault D112, indicating a Motor Controller Undervoltage, it could be due to low incoming AC voltage. Try power cycling the treadmill. Also, check the AC line voltage. If these steps don't resolve the issue, further assistance may be needed.
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Melissa GaySep 1, 2025
What to do if my True Treadmill shows Fault D109: Motor Controller Zero Current?
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  Elizabeth GibbsSep 2, 2025
  If your True Treadmill displays Fault D109, indicating a Motor Controller Zero Current, it could be due to low incoming AC voltage. In this case, try power cycling the treadmill. If the problem persists, further assistance may be needed.
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Angel GonzalezSep 4, 2025
Why is my True PS800 Treadmill heart rate monitor displaying erratically?
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  Marissa ScottSep 4, 2025
  Erratic heart rate readings on your True Treadmill can stem from several factors. One common cause is a depleted battery in the transmitter belt; try replacing it with a compatible one. Interference from other users nearby with compatible transmitter straps or environmental sources like high voltage power lines can also cause this. In the latter case, attempt to move the treadmill or the source of interference. Environmental interference can also come from computers, motor-driven appliances, cell or cordless phones or Wi-Fi routers.
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Caitlin WilsonSep 7, 2025
What to do if my True PS800 Treadmill shows Fault CN04: Lower Board Comm Fault?
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  Charles WallSep 7, 2025
  If your True Treadmill displays a Fault CN04, which indicates a Lower Board Comm Fault, start by power cycling the machine. Also, check the cable connections. If the issue persists, it may be related to the motor control board or the console itself.
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Mary RollinsSep 9, 2025
What does Fault CN00: Corrupted Console Configuration mean on my True Treadmill?
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  Mary MedinaSep 9, 2025
  A Fault CN00 error on your True Treadmill signals a corrupted console configuration, which can be due to corrupt software or incompatible firmware and software versions. Try power cycling the treadmill first. If that doesn't work, attempt to re-configure the console or re-install the software/firmware.