13
Other features
Selective outgoing call barring
Some people with dementia or obsessive compulsive disorder
dial the same phone number repeatedly. They may call the
speaking clock, a doctor’s surgery, or a member of the family.
This can run up high phone bills and be a nuisance to the
people who receive the calls.
If this applies to someone in your household, then trueCall
Secure’s outgoing call barring feature allows you to block calls
to certain phone numbers (or number ranges). When one of
the barred numbers is dialled you just hear an unobtainable
tone, and the call is not made.
You can block calls to whole ranges of numbers - for example
calls to premium rate lines, international destinations, or calls
to a particular geographic region. As well as blocking calls
dialled with the full dialling code, you can also block calls
where only the local number is dialled. See page 20 for details
of how to manage the Outgoing Call Barring list.
Note that if trueCall is disconnected or powered down then
blocking won’t work.
Phone call recording (optional)
If you buy an optional trueCall Call Recorder memory card you
can record some or all of your incoming and outgoing calls.
Call recordings can be useful to clear up misunderstandings
and prove mis-selling. Call recordings can be listened to
through the handset menu, via Remote Access, and the audio
files can be transferred from the trueCall Call Recorder card to
a PC to be stored, played back, or emailed.
It is legal for an individual to record personal phone calls for
their own purposes, but it is important that everyone in the
household, and any guests who use the phone, are aware that
this is happening.
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