18
Remote Access
Dial Up Remote Access
You can remotely access the handset menu by dialling in to
the trueCall unit but withholding your phone number (dial ‘141’
before the number). When trueCall plays you the Shield or
Screening announcement press the Star key (). trueCall will
then ask you for your PIN. The default PIN is the last four
digits of the unit’s serial number (printed on the barcode label
on the underside of the unit). Once you have entered the
correct PIN you have full access to the handset menu.
Note that by default trueCall does a Weblink a few minutes
after a Remote Access. If you are away from home this is a
simple way to force a Weblink, and synchronise your trueCall
unit with your Internet Control Panel.
If you are using trueCall Secure to look after an elderly relative
then this is a good way to force a Weblink without disturbing
them.
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