EasyManua.ls Logo

trueCall Secure User Manual

trueCall Secure
24 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
Protecting you from nuisance phone calls
Getting started guide
Question and Answer IconNeed help?

Do you have a question about the trueCall Secure and is the answer not in the manual?

trueCall Secure Specifications

General IconGeneral
Product TypeCall Blocker
ConnectivityLandline
SubscriptionNo subscription required
App DownloadNot applicable
FeaturesBlocks nuisance calls
CompatibilityCompatible with most UK landline providers

Summary

Overview

Setting up trueCall Secure

Check Caller-ID Service

Verifying the Caller-ID service is active for proper device functionality.

Connect the trueCall Secure Unit

Connecting the trueCall Secure device to the phone line and power.

Setup Remote Management

Registering for and enabling remote management via the Internet Control Panel.

Select Profile and Trusted Callers

Choosing call handling profiles and populating the trusted callers list.

Record Personal Announcement

Customizing screening announcements to personalize call handling.

Test Unit Operation

Performing tests to confirm the correct operation of the installed trueCall Secure unit.

Managing Incoming Calls

Call Handling Profiles

Detailed explanation of the Filter, Filter (International), and Trusted Callers Only profiles.

Blocking Specific Numbers

Using the Zap list to block recurring unwanted callers.

Callers Code Configuration

Understanding and setting the Callers Code for call access.

Other Features

Off-hook Warning

Alerts users if a phone handset is left off the hook unintentionally.

Dial-up Remote Access

Allows remote management of the unit via telephone dial-in.

Selective Outgoing Call Barring

Blocks outgoing calls to specific numbers or ranges to prevent misuse.

Optional Call Recording

Option to record incoming and outgoing calls using an optional memory card.

Handset Menu Operations

Listen to Messages and Recordings

Accessing voice messages and call recordings via the telephone handset.

Manage Caller Lists

Adding, checking, and deleting numbers from the Trusted Caller and Zap lists.

Configure Call Settings

Adjusting call handling profiles, caller codes, and recording preferences.

Record Personal Announcements

Personalizing various announcements for call screening and voicemail.

Remote Access

Dial Up Remote Access Guide

Step-by-step guide to accessing the handset menu remotely.

Internet Control Panel & Weblink

Weblink Process

Process of synchronizing the unit with the online control panel.

Voicemail Features

Playing Back Messages

Methods for listening to stored voice messages on the device.

Handset Message Playback

Using the connected phone handset to access and manage messages.

Quick Speaker Playback

Utilizing the device's speaker for a rapid playback of messages.

Remote Message Checking

Accessing voicemail remotely using the device's remote access feature.

Specification & Compliance

Support Information

Related product manuals