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3►3►2► Outgoing call settings – You can choose how
outgoing calls are recorded. Options are as above.
4►Record personal announcements - You can personalise
many of the trueCall announcements by recording them
yourself. Callers prefer to hear announcements made in a
familiar voice as it confirms to them that they have got through
to the right number. You can also change the wording of the
announcements to suit your own particular needs.
People often find it useful to write down what they want to say
before recording an announcement. Make sure that you are in
a quiet place, as any background noise will be picked up on the
recording. You can record, playback, and re-record the
announcement as many times as you like until you are happy
with it.
When you have finished the recording, dial in to the phone from
another line and check that the announcement is operating as
you would like. You can always re-record it, or revert back to
the standard announcement.
4►1►Record a personal screening announcement - If
you are using the Trusted Callers Only Profile the screening
announcement is played to callers who call from a number
that is not on the Trusted Callers list. If you use the Filter
(International) Profile it is played to international callers.
The purpose of the announcement is to discourage
telemarketers and scammers, but to ask legitimate callers
who have been blocked to either call the alternative number
or enter the Callers Code. See the suggested wording on
page 7.
4►2►Record a personal Shield announcement - This is
the announcement used by the Filter profile. The standard
Shield announcement is:-
“Hello - If you’re family, a friend or an invited caller please
press 5*, if you are a cold caller please hang up and don’t
call us again”.
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